Technology Solutions Specialist

Technology Solutions Specialist #476 Target Hiring Range: $84,248-$115,000 Department: Support Operations Posting Date Range: 10/29/2024-Until Filled Pay Grade Range: $84248-$ Work Hours: 9:00am-6:00pm FLSA Status: Exempt Remote Work Status: Hybrid Hybrid Schedule: There will be an option to telework 1 day per week after the first three months. All remote or hybrid work arrangements must be performed from within the continental United States, subject to Sergeant at Arms approval. This vacancy announcement closes at 7pm EST. Late applications will not be accepted. JOB OVERVIEW Job Description The Sergeant at Arms, Printing Graphics and Direct Mail (PGDM) department is seeking a highly skilled and motivated Technology Solutions Specialist to join our team. This role will primarily focus on collaborating with the Technical Manager to provide technical support and assistance for internal applications. The successful candidate will also play a key role in the implementation and deployment of new technology solutions, ensuring seamless integration with existing systems. In addition, they will identify opportunities for process improvement, streamlining, and automation, and work towards their implementation. Troubleshooting and resolving technical issues related to applications and systems, as well as conducting regular system maintenance and updates to ensure optimal performance and security, will also be crucial responsibilities of this role. By joining our team, you will play a crucial role in supporting PGDM's applications and systems and become an essential part of our support system. We value creativity, attention to detail, and innovation as they are integral to our success. Key Accountabilities/Essential Job Duties Provides functional and/or technical skills for the assigned cybersecurity unit. Supports the unit's work effort as required in preparing materials for collaborating with other sections, divisions, departments, and vendors to gather and disseminate information. Contributes to the unit's work effort as required in preparing analysis and materials for providing expert level support in the assigned area of cybersecurity to SAA IT security branch staff, other SAA technical staff, SAA procurement staff, and other division or departments; and for identifying and resolving critical and complex issues in the assigned unit. Supports the unit's work effort as directed in providing leadership to the unit's project teams and contractors. Work includes helping to develop plans, assignments, and coordination of work efforts. Supports the unit's work effort to develop governing policies, standards, and procedures. Other duties as assigned. JOB SPECIFICATIONS Required Education High School Diploma, GED. Required Work Experience 3-5 years of related experience. As part of our hiring process, we may conduct a skills assessment to better understand an applicant's proficiency in key areas relevant to the role. Desired Qualifications Have a full working knowledge and experience with the multiple versions of Windows OS servers and/or equivalent Windows Server Administration. Provide all levels of OS support for all servers and shall participate in the following activities at the direction of the SAA and PGDM to achieve the desired outcomes. Manage the applications that are on the servers and maintain server certificates. Transitioning of business applications from lower environments to Production. Support activities involve use of virtualization, management software products that provide management, administration, provisioning, and enables automation of Windows OS. Use of the supporting tools for this implementation are required for automated system monitoring as each application is brought on board in Dev, Test and then transitioned to the Production environment. Ability to design, develop, and document technical solutions, architecture diagrams, standard operating procedures and change requests. Experience deploying, upgrading, and maintaining business systems and applications. Experience developing and maintaining SQL and Powershell scripts/processes. Operational knowledge of creating, renewing, and maintaining SSL/TLS certificates. Operational experience of database structures and operations, (MS-SQL). Operational experience with MS Server administration. Including service accounts, security groups, deployments and routing application / server updates, FTP, SFTP (vShell), etc. Working Conditions The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays. Sedentary with extended periods of sitting and standing. CONDITIONS OF EMPLOYMENT To be employed by a Senate employing office in a paid position in the continental United States an individual must: 1. Be a U.S. citizen; 2. Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. § 1324b(a)(3)(B); 3. Be (i) admitted as a refugee under 8 U.S.C. § 1157 or granted asylum under 8 U.S.C. § 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or 4. Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law). Employment is contingent on background / security investigation results. BENEFITS AT-A-GLANCE The SAA provides a highly competitive benefitspackage for all SAA staff. Our benefits extend beyond health care coverage tohelp provide employees with student loan reimbursement, professionaldevelopment, transportation subsidy, TSP/retirement savings, access to ourEmployee Assistance Program, and more! For more information regarding SAA'sbenefits, please visit ACCOMMODATIONS As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to email with "Accommodation" in the subject line. VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE If you are identifying as veterans' preference eligible underthe VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application. Candidates only need to apply one time for veterans' preference tobe considered for all future veterans' preference positions within the SenateSergeant at Arms. All supporting documents must ONLY be provided within the Veterans' Preference Application and within the stated deadline of the job announcement. Late applications for veterans' preference will not be considered. Documentation to obtain veterans' preference will not be considered if attached to the job application. If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email . mailto:="">To view additional information regarding the VEOA, please click here. An applicantwho declines to self-identify as a disabled veteran and/or to provideinformation and documentation regarding his/her disabled veteran's status willnot be subjected to an adverse employment action, but the individual may beruled ineligible for veterans'preference.

Created: 2024-11-05