Vice President of Hospitality

Job Title: Vice President of Hospitality Operations Status: Full Time Reports to: CEO Base Salary Range: $150k-$175k JOB DESCRIPTION & EXPECTATIONS Hendler Family Brewing Co. (HFB) is seeking a visionary and results-oriented Vice President of Hospitality to lead the strategic and operational direction of our hospitality division. This role oversees five year-round locations and three seasonal beer gardens, ensuring each location delivers exceptional guest experiences while meeting financial targets. The ideal candidate will have a minimum of 10 years of experience managing multi-location hospitality operations, a deep understanding of financial planning, and a passion for cultivating high-performing teams. Essential Duties & Responsibilities Leadership & Team Development: Provide guidance and mentorship to regional hospitality managers, fostering a culture of accountability, collaboration, and continuous improvement. Develop leadership pipelines and succession plans to ensure long-term talent retention and development. Financial Planning & Management: Create and oversee location-specific and company-wide financial plans, focusing on budget forecasting, cost controls, and revenue growth. Regularly review performance metrics and adjust operational strategies to ensure profitability across all locations Strategic Sales & Marketing Collaboration: Partner closely with wholesale and marketing teams to develop and implement taproom sales strategies that align with the company's overall brand goals. Focus on maximizing on-site and event-driven revenue streams through effective programming and customer engagement tactics. Guest Experience & Operational Excellence: Ensure all locations consistently deliver a superior guest experience by implementing best practices in service standards, staff training, and operational procedures. Work with location managers to develop engaging programming and events that resonate with the brand and target audiences. Program Development & Event Management: Oversee the planning and execution of events and programming across all locations. Work closely with events teams to ensure alignment with brand objectives, guest satisfaction, and financial goals. Cross-Departmental Collaboration: Serve as the primary liaison between hospitality operations and other departments, such as marketing, finance, and HR, to drive a unified business strategy that enhances both guest experience and company performance. Data-Driven Decision Making: Leverage data and analytics to track key performance indicators (KPIs), assess customer feedback, and monitor industry trends. Use these insights to inform decision-making and adjust operational strategies to meet evolving business needs. Health & Safety Compliance: Ensure all locations meet the highest standards for health, safety, and cleanliness, adhering to both regulatory and company-specific requirements. JOB REQUIREMENTS Qualifications: Minimum 10 years of multi-location management experience in hospitality, brewery operations, or a related field. Proven leadership skills with the ability to develop and motivate high-performing teams across multiple sites. Strong financial acumen with expertise in budgeting, forecasting, and P&L management. Success in driving revenue growth and optimizing operational efficiencies. Excellent communication and interpersonal skills, with the ability to build relationships across all levels. In-depth knowledge of hospitality trends, customer service best practices, and industry technology. Familiarity with local market trends, competition, and data-driven strategy adjustments. Proficient in Google Suites, Microsoft Office, POS systems, and financial management software (Toast & R365 experience a plus). Able to thrive in a fast-paced, dynamic environment while managing multiple priorities. Strong problem-solving skills and a solutions-focused mindset. Experience in guest programming and events is highly desirable. Passion for the craft beer industry and hospitality. ServSafe and TIPS certifications required. HFBCo is proud to offer the following benefits to our valued employees: Medical, Dental, Vision start on day one Matching 401k after 9 months of employment Paid time off, Vacation, Sick time, Company holidays Training and industry related education Membership in Master Brewers Association of America Employee Meals Free case of our beer weekly (must be 21+ years of age) ABOUT US HENDLER FAMILY BREWING COMPANY IS PROUDLY INDEPENDENT AND FAMILY-OWNED. HFBCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission? Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community. Hendler Family Brewing Company is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation due to a disability, please contact us at [email protected].

Created: 2024-11-05