Operations Manager

Company Overview: At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. Summary: ValidaTek is seeking a talented Operations Manager to support an enterprising program with our DISA customer. The performance expectations will be the following: Perform duties associated with entire scope of the contract.? Manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades.? Manage the overall Operations of the contract in direct coordination with the On-Site Program Manager and Government Leadership.? Responsibilities: Manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades. Manager multiple and complex IT projects. Develop, coordinate, and implement DoD specific IT policies, processes and procedures. Manage, develop, monitor, and report on client Service Level Agreements. Qualifications: Active DoD Top Secret clearance. Bachelor of Science degree in Computer Engineering, computer information systems, telecommunications, or management information systems, and 5+ years of operational management experience within DoD environments. Information Assurance (IA) Certification: DoDI 8570 IAT II certification. (Security+ CE, CCNA-Security, CND, CySA+, GICSP, GSEC, SSCP) Computing Environment (CE) Certification: Recent and relevant technical certification. Possess abilities to manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades. Demonstrated ability and experience in managing and administering large complex IT projects (24/7) that are similar in size and scope referenced under this order. Experience in developing, coordinating and implementing DoD specific IT policies, processes and procedures. Experience managing, developing, monitoring and reporting on client Service Level Agreements. Thorough knowledge of backend server environments, storage networks and networking infrastructures, which includes any network-based hardware and software system. Experience and understanding of STIG policies. Must have experience working as a Senior IT analyst to include requirements analysis, system design, project management, enterprise strategy, personnel management, system integration and technology evaluation. Must have experience in Linux, Windows environment on Server 2008 and higher, and Windows 7 and/or Windows 10 operating systems environments similar in size and scope of this order. Must have equivalent professional experience and certification to Information Technology Infrastructure Library (ITIL) Foundation and Project Management Professional (PMP) or DAU Level III PM. Demonstrated ability to understand and implement CAC/PKI procedures. Understanding of the Army Enterprise strategy to include Area Processing Center (APC) and DoD Joint Information Environment (JIE) initiatives. Demonstrated ability for oral and written communication with the highest levels of management. Posted Min Pay Rate: USD $114,693.12/Yr. Posted Max Pay Rate: USD $191,155.20/Yr. Salary Disclosure: Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications. The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required. EEO Statement: ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check.

Created: 2024-11-05