Software Engineer, Support Tooling

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Our Admin & Support Tooling team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement. Docusign is looking for Software Engineers to join our development team primarily in Seattle/San Francisco. We are looking for a software engineer to help build and enhance capabilities for the enterprise account administration space. You will be working in a focused scrum team obsessed with creating elegant, yet simple user-interaction for complex workflows that will delight our customers. This person is able to seamlessly integrate into agile teams and work closely with all facets of the organization to achieve high quality results. This position is an individual contributor role reporting to the Sr. Manager, Engineering. Responsibility Work with Product Management and other engineers to understand design requirements and provide estimates for development Drive and participate in the design and architecture of our microservices Write high quality code and services that are maintainable, scalable and testable Work as part of a passionate, agile development team to deliver engaging experiences and robust back-end systems Drive the ownership of services built from inception to monitoring the health of the services deployed and fix any production issues adhering to the SLA Research new features and technologies Fix production issues and maintain the code as needed Participate in live site reviews and help implement new features and processes to improve site reliability Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ year of Experience with Front end technologies like React, JavaScript, HTML, CSS, VueJS Experience with either C#, Java, C++, NodeJS or another backend programming language Experience working the full stack preferably in one or more of object-oriented programming languages like C# and Java Experience working with Designers and Usability Researchers Experience developing software solutions using object-oriented methodologies and design patterns Experience working in an agile development environment Experience with git, continuous integration and deployment tools BS degree in Computer Science or equivalent experience Preferred Experience with working on scalable and maintainable services Experience in working in an agile development environment Experience with continuous integration and deployment tools Passion for UI with a good sense of usability and design Experience with consuming and building RESTful web-services, React, Typescript, GraphQL and Node.js Experience working with cross-browser behaviors and quirks Experience with using telemetry to gain insights into usage patterns and feature success Experience with Git, continuous integration, and deployment tools Experience with full stack development, in one or more of OO programming languages like C# and Java Experience with cloud computing technologies, such as Azure Excellent problem-solving skills Ability to learn and curious about new technologies and tool sets Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Washington and New York (including NYC metro area): $129,000.00 - $190,550.00 base salary This role is also eligible for bonus, equity and benefits. Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-TS1

Created: 2024-11-05