Assistant Service Manager / ASM - Performance Honda ...

Overview: We Seek Experienced Assistant Service Managers / ASM with 3+ years of automotive experience to provide personalized assistance on light maintenance and repair services, especially for our Express Maintenance service. At Performance Honda Fairfield , we value a good Service Writer who has extensive product knowledge and offers genuine advice to customers. Earn $55,000.00 to $75,000.00 Annually (Experience Based) Hours are Monday - Friday 7 am to 5 pm Alternating Saturdays 8 AM to 3 PM (Closed Sundays) Bilingual Is A Plus Join our team at Performance Honda Fairfield! Conveniently located near I-275 on Rt-4. We foster a positive and dynamic workplace where career growth and increased responsibility are prioritized with supportive guidance from our leadership team. Why Choose Performance Honda Fairfield? The Service Shop is climate-controlled Well lit and clutter free workplace Locker room BRAN NEW fully equipped service technician break room Newly remodeled facility Available Employee Benefits: Paid vacation and personal time off 401k retirement plans With a Generous Company Match! Medical insurance HSA or FSA plans Dental care Vision coverage Short- and long-term disability Life insurance Generous employee discounts on vehicles, parts, and services Responsibilities: Assistant Service Manager / ASM: Maintain your Customer Satisfaction Scores at or above the district goal Receiving in customers and their automobiles in the most effective and timely manner Constant communication with your service technicians Calling customers with diagnostic results and recommendations from your technicians Selling the recommendations from your technicians Communicate authorized recommendations to your technicians with a promise time for completion of work Prompt call to customers when vehicle is washed and ready Notify your customer if there are any delays to the promise time and why; before the promised time for pick up Close all repair orders and review with customers as they pick up their automobiles Qualifications: 3+ years of Service (Writer) experience preferred High school diploma/GED required Competent level of computer literacy Substantial time management technique Have a general understanding of automotive maintenance Maintain an energetic, positive, and respectful attitude with everyone Possess a driving record that allows you to operate customer and company vehicles Performance Honda Fairfield is a drug-free workplace

Created: 2024-11-05