Account Manager, Corporate Comms

About Us WE is one of the largest communications and integrated marketing agencies in the world. We're independent, we're all about our people - both our clients and our employees - and we believe in the power of communications to move audiences to positive action. For more than 40 years, we have been helping translate complex innovations into powerful, persuasive stories. Our sector expertise across key verticals - including technology, healthcare, consumer, and brand purpose - translates into insights and strategies that are informed, current and credible. We work with companies that are embracing the ever-evolving digital world to reinvent themselves, to deliver new value to their customers to reach them in new ways and ultimately improve people's lives. About the Role The Account Manager will help lead executive communications for a Fortune 100 client in the tech sector within the diversity and inclusion team. This position will define and steer earned media campaigns, from top stories to speaking opportunities, to increase awareness of the client's thought leadership and innovative approach to its company culture. This role also includes partnering heavily with our social and digital teams across our content strategy on LinkedIn, X and Threads. This role also includes supporting a variety of other cross-company efforts in employee communications and a consistent mix of reactive media relations Responsibilities Manage and grow client relationships to assure internal and external stakeholders alignment, by negotiating and managing client expectations and satisfaction Develop and execute integrated communication plans, helping define proactive storytelling opportunities (podcasts to contributed content) Partner with our teams responsible for digital/social media strategies to ensure it is executed well in our communication plans Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors Build awareness and showcase capabilities, talent, and results internally and externally Serve as project manager across workstreams Dotted line manager, and possibly manager, to junior team members Coverage reporting/trend spotting including sharing industry POV and strong understanding of shifts and opportunities in the media landscape Strong writing skills to incorporate nuanced messaging into FAQs, narratives, proactive/reactive media statements and internal content Assure internal and external stakeholders are aligned Serve as primary day-to-day contact with clients; proactively engage on issues Participate in budget and resource management; tracking team utilization Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values Other duties as assigned. Qualifications 4-5 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 3 + years of management experience required Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments. Exceptional media relations background with demonstrated capacity of working with press to manage story development. Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel Preferred Qualifications High level of analysis and strategic recommendations based on industry knowledge High level of initiative; take accountability for role on projects Demonstrated creative and strategic mindset Client and business environment: Customer service orientation is a must. Fast-paced team environment (frequent tight deadlines, multitasking, etc.) Strong presentation and consulting skills along with the ability to read, write and speak English May need to work more than 40 hours per week on occasion Compensation The base annual salary range for this role, applicable across all U.S. locations, is outlined below. The actual salary may vary based on several factors such as business requirements, job responsibilities, skills, experience, and geographical location. Salary Range $88,000-$100,000 USD Benefits As part of our commitment to the success and well-being of our team, regular employees working 20 hours or more per week are eligible for the following benefits: Comprehensive benefits program including medical, dental, and vision coverage Generous time off including PTO, holidays, annual wellness break, summer Fridays and personal days 401k plan including company match and financial wellness support 16 weeks of paid parental leave for all employees 22-24 weeks paid parental leave when coupled with Short-term disability 2 weeks caregiver leave Support with home office equipment Bi-annual Wellness Credits Monthly Technology Credit (to offset internet / phone costs) Community Engagement Days Learning and Development Programs for our employees Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status. Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas. As of April 2024, North America non-remote employees are required to come into the office 3 days a week.

Created: 2024-11-05