Senior Manager of Employee Experience (HR Operations)

Location: Woodward, Pennsylvania Woodward PA, located in the rolling hills of central Pennsylvania, is a world-class action sports destination and camp. Our employee experience and culture are derived from our main product: FUN. We work, progress, and play in a world of innovative environments. If this sounds like what you are looking for, we'd love to hear from you! The global leader in action sports experiences, Woodward creates environments that inspire athletes, enable progression, and foster creativity. For 50 years, we've provided action sports enthusiasts of all ages and ability levelsfrom aspiring youths to groundbreaking professional athleteswith destinations, camps, and programs that develop athletic abilities, and inspire individuals to become the best versions of themselves. Reporting to the General Manager of Woodward PA , the Senior Manager of Employee Experience will guide and manage the employee experience, HR Operations and be the caretaker of our unique and special culture. As a member of the Senior Leadership Team, the Senior Manager of Employee Experience will act as a facilitator, coach and most importantly, a strategic human resource business partner. Equal parts operations and strategy, this position requires the ability to juggle multiple work streams and to be a master at managing the needs of various leaders. This individual will apply creativity, systems thinking, interpersonal skills, data analysis, facilitation skills and a good sense of humor to establish and scale the Talent & Culture function at Woodward PA. As an out of the box thinker, this role will also paint the picture of what modern human resources can be and reinforce it with demonstrated impact to the business and culture. Located in Woodward Pennsylvania, this is a full-time year-round position with a robust benefits package including Flexible Time Off, matching 401k, Health Benefits, Annual Bonus Incentive Program, and more. The starting salary for this role is $70,000. What We're Looking For Graduate level education in human resources, management, organizational development, business or a related field (or equivalent professional experience). 7+ years of HR operations and/or HR Business Partner experience. 5+ years of senior leadership experience in the hospitality, outdoor recreation and/or action sports industry Has experience managing multiple priorities and stakeholders by looking for commonalities. Guides leaders to the best outcome and influences through data driven approaches. Strong interpersonal skills and ability to manage EQ well when working with diverse leaders. Is fun, energetic and a positive personality who constantly strives to be the best. Demonstrated ability to think on your feet and pivot quickly. Develop and champion employee engagement and recognition initiatives as well as team member events. Knowledge of and ability to grow and deliver new HR processes where needed including but not limited to training, performance management, talent development and succession planning. Highly skilled at HRIS systems, process improvement, project management and data. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Is honest and has the highest integrity, is driven and demonstrates strong leadership. Is energized by a fast-paced and potentially high-pressure work. While every day is different and our roles may shift based on business needs, here is what you can expect to dive into in this role as Senior Manager of Employee Experience . Employee Experience: Create strategies to facilitate an employee focused onboarding and orientation experience that supports the business needs. Oversee and support T&C team through creating innovative recognition and engagement programs. Partner with Marketing team to ensure employee communications are thoughtful, timely and relevant. Lead employee engagement programs, data collection and action planning with Senior Leadership Team. Leads day-to-day employee housing operations with fellow Employee Experience team members. Support team member safety and wellness and workers compensation program in partnership with Health & Safety and Risk Management. Support employee relations and investigations in partnership with, POWDR HR, and legal teams as appropriate. Oversee the off-boarding process including managing sensitive involuntary terminations, documentation / files, final pay and employment eligibility determination. Culture of Learning: Manage and design employee development, performance management and succession planning programs in alignment with regional and global initiatives and programs. Support the design and execution of cultural programs including orientation, leadership kick-offs, and leadership development programs. Develop a culture where all team members can learn based on individual, team and company needs. Build a desire from the team to own their development and growth. Act as a coach to leaders and offer supportive guidance on where and how to increase their effectiveness using management, leadership and self-awareness tools/concepts. Train, mentor and coach Talent & Culture team members on HR principles, best practices, and approaches. Develop bench strength to scale Talent & Culture as we continue to grow. Operational Excellence: Design effective organizational structures that prioritize clarity of roles and responsibilities and is centered in teamwork. Lead recruiting strategy, planning and execution. Oversee administration of payroll and benefits including auditing, reporting and process improvement. Ensure policies are developed, managed and updated in a way that aligns with regulations, business needs and our culture. Facilitates conversations around compliance with regulatory agencies. Responsible for the timely completion of all necessary reports internally, to external partners and to POWDR as required. Partner with business leaders and finance in workforce planning that supports the growth needs of the business. Advise on labor models that allow for agility and fiscal discipline. Develop and execute on the Talent and Culture budget for the business unit. Inclusive Engagement: Lead employee engagement programs, data collection and action planning with Senior Leadership Team. Develop a culture where all team members can learn based on individual, team and company needs. Build a desire from the team to engage, develop & grow. Own and drive IDEAL (Inclusivity, Diversity, Equity, Allyship and Leadership Programs) support internal and external initiatives. Partner with department leaders to create inclusive experiences at all touchpoints of the employee lifecycle. You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you. If you need assistance with your application, please reach out to

Created: 2024-11-05