Transformation Performance Director

**Transformation Performance, Director** **Summary:** The Transformation Performance, Director is pivotal in the Transformation Group to ensure long-term sustainability of the outcomes as well as ongoing advancement of the work. Reporting directly to the Chief Transformation Officer with close alignment with the Chief Operating Officer, Chief Financial Officer, Chief Physician Executive, Chief People Officer, Chief Administrative Officer, Chief Nursing Officer, and others to build the Transformation Performance Excellence Framework. The Transformation Performance Excellence Framework will be built by developing strong operational and focused plans to implement and support the Transformation Group directed changes embedded in the Transformation Group directed workstreams. The Transformation Performance Director will work directly with and receive direction from the Executive Director of each work of each work stream identified by the senior Transformation Group and/ Presidents Council. The Transformation Performance, Director supports the development of robust actions plans to fully execute the specific work stream including post implementation monitoring tools to ensure results are hard wired into business operations, practices, and procedures. **Description of duties:** + Acts as a strategic partner to support and direct transformational work as identified by the Chief Transformation Officer, Transformation Group and Executive Sponsors. + Develop and lead the overall transformation strategy, ensuring alignment with Baystate Healths strategic objectives. + Drive and manage the execution of transformation projects, including defining project scope, objectives, deliverables, measurements, and timelines. + Collaborate with cross-functional team members to identify process improvements, drive operational efficiencies, and enhance patient/employee experience. + Monitor and track program progress, identify risks and issues, and implement appropriate counter measures and strategies. + Provide guidance and support to project teams, ensuring the successful delivery of key milestones and outcomes. + Foster a culture of continuous improvement and change management, promoting the adoption of new processes, tools, and technologies. + Develop and maintain strong relationships with stakeholders at all levels of the organization, ensuring effective communication and alignment. + Leads and manages large-scale business improvement efforts that add value to Baystate Health. + Utilizes standard reports and dashboards to review performance data and identify opportunities for improvement. + Facilitates identifying and monitoring cascading metrics from system-level outcomes down to unit-level process indicators. + Utilizes statistical analysis and data visualization to conclude the efficacy of improvement projects. + Identifies opportunities to streamline processes and reports to appropriate committees, department heads, etc., for action planning. **Qualifications** + Masters degree required in Business Administration, Industrial Engineering, or related clinical field as well as an acute care clinical background. + Lean/Six Sigma certification or equivalent experience strongly preferred. + 10+ years of leadership experience successfully leading and delivering complex projects on time, within budget and meeting key deliverables, preferably in large-scale transformation initiatives. + Strong understanding of change management principles and methodologies. + Excellent team management skills, with the ability to motivate and inspire others. + Exceptional communication and interpersonal skills, with the ability to effectively influence and engage stakeholders. + Strong analytical and problem-solving abilities, with a focus on data-driven decision-making. **You Belong At Baystate** At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people. DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS. **Education:** Masters Degree **Certifications:** **Equal Employment Opportunity Employer** Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Created: 2024-11-05