Business Development Representative

Position Summary: This position leverages Roby's Propane Gas benefits to grow our residential propane business through trade partners. Targets to include builders, remodelers, realtors and associated affinity partners: i.e. appliance stores and stove shops. This position closely collaborates with Marketing and Operations to achieve success and growth. As a "trusted advisor" to both existing and new customers, this position seeks to provide high quality service in support of our Brand Promise and Customer Guarantees and Pledges. Essential Functions: 1. Responsible for growing residential propane sales to trade and affinity partners. 2. Develops a territory sales plan to include annual goals, annual activities and trade targets to support corporate market growth strategy. 3. Develops business relationships with impactful builders, remodelers, realtors, appliance stores and stove shops to add value and earn repeat liquid product business. 4. Accurately and timely prepares and presents proposals to existing and potential new customers. 5. Leverages industry information and incentives to grow business (PERC and others) 6. Collaborates with Marketing to develop "Tool Kits", collateral, co-branding and co-op opportunities 7. Collaborates with operations to ensure required service standards are agreed upon and adhered to. 8. Responsible for customer relations and quality service before, during and after the sale. 9. Maintains harmonious relationships and good communication with other departments (service, credit, and delivery) to ensure consistent and excellent service. 10. Actively participates in trade shows, and conducts training and education seminars with customers 11. Uses to manage targeted trade and affinity partners; manage tasks, events and stages of proposals as well as document sales results. Other Tasks: Assists with special projects and other work-related duties as assigned. Education: A high school diploma or equivalent is required. Experience: The Residential Business Development Representative should have a minimum of two years of previous sales experience or a combination of sales and energy related experience. Solution Selling experience is preferred. Attributes Required: • Strong communication and negotiation skills • High Initiative (Self Starter) • Strong computer skills (Microsoft Word, Excel, Power Point, SFDC) & Math skills • Ability and willingness to make "cold calls" • Creativity • Strong presentation skills • Follow-up on Commitments (Integrity) • Organizational and time management skills • Ability to build relationships • Technical/mechanical aptitude a plus Equipment and Tools Used: Basic office and computer related equipment. Decisions Made: Daily this position must decide how and where to focus his/her time. This position makes decisions primarily relating to how to attract and retain new business. Many decisions are made in consultation with the Residential Sales Manager. Contacts: This position deals frequently with all levels of employees, trade influencers, homeowners, and equipment suppliers. Safety Considerations: Since this position is frequently out of the office there are considerations relating to vehicle safety and personal safety from slip, trip, or fall. Work Environment: Approximately 75% of the week is spent in the field visiting current and prospective customers in a variety of settings. The balance of the time is spent in an office setting. When out of the office, all weather conditions may be encountered. Physical Requirements Analysis: • The position requires frequent sitting, standing, and walking • There is frequent use of the fingers to write, input data into a computer system, and handle paperwork • There is frequent communication involving both speaking and listening in person and over the telephone Weight or Force Moved: There is rarely a need to lift or move an object weighing more than 10 - 15 pounds.

Created: 2024-11-05