Pest Control Service Manager

Benefits: Bonus based on performance Company car Competitive salary Free uniforms Paid time off Hi, we're Kapture Pest Control. We're a young and rapidly growing pest control business in North Jersey. You've probably seen our trucks out on the street. Maybe you've even used our services yourself. And while the first thing that might come to mind when you think of Kapture Pest Control is bugs, we're so much more than that. We're looking to add a self-motivated Service Manager to our team. The Service Manager plays a key leadership role, leading the service technicians to provide outstanding pest, mosquito, and termite services to our valued customers. Every day our service technicians are out taking care of our clients in local neighborhoods. The Service Manager is responsible for ensuring that each technician is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction. Responsibilities include but are not limited to: •Monitoring scheduling and ensuring pest tech routes are successfully completed •Ensuring industry compliance and safety standards are met or exceeded •Responding to our customer concerns •Inspecting and evaluating the performance of our technicians •Facilitating continual training of our team •Monitoring and maintaining fleet maintenance You'll be responsible for managing every step of how a service technician is trained and conducts themselves while in the field and ensuring they are upholding the high standards of service we've established at Kapture. At the end of the day, you'll feel the satisfaction of helping our teams and customers. Plus, you'll receive a competitive salary with the opportunity to earn bonuses while you're in the field, get great benefits and be part of an incredible, supportive team who is committed to your success. Want to be part of a locally owned company that's poised for exponential growth across our region? Interested in challenging yourself to grow personally and professionally every day? Excited by the prospect of managing a team? We'd love to talk with you about joining the Kapture team. Requirements •Able to lift 50 pounds without assistance •Able to interact with customers in a professional and courteous manner on a daily basis •Requires minimal supervision and conducts all work in a safe manner •Able to operate company equipment •Able to perform all daily preventative maintenance (PM) on company equipment •Maintains a clean crew truck at all times •Ensures that all safety procedures are followed and reports any unsafe conditions to supervisors •Ensures all accidents are properly documented and reported immediately •Seeks opportunities to upsell and converts them into work orders when appropriate. •Able to fill out and process all necessary job paperwork, purchase orders, and time sheets, etc. •Thoroughly understands and complies with company policies, procedures, and SOPs Benefits •Paid time off and paid holidays •Paid training and licensing •Take-home company truck •Company phone and laptop Compensation: $60,000.00 per year Join Our Team Hi, we're Kapture Pest Control. We're a young and rapidly growing pest control business in North Jersey. You've probably seen our trucks out on the street. Maybe you've even used our services yourself. And while the first thing that might come to mind when you think of Kapture Pest Control is bugs, we're so much more than that. We're 100 percent committed to providing amazing career opportunities, and we're always looking for self-motivated people to join our team. It doesn't matter if you don't know the difference between an ant or a termite or if you didn't do so well in your high school chemistry class - we can handle that part for anyone who's ready to learn. Our Performance Culture We're growing many times faster than the pest control industry. It all starts with great service. In a world of cookie cutter solutions we are focused on the results our clients are looking for. The result? We are winning business from our competitors. Rewards for Superior Performance Superior performance is not the norm. Our compensation plans are designed to reward superior performance. Winning as a Team Long-term relationships with our clients is the backbone of our company. Our sales team is focused on starting the relationships while our service team maintains them. Both sides embrace teamwork and our company is focused on building that teamwork beyond the workplace. From company dinners to award ceremonies we embrace time together in a variety of settings.

Created: 2024-11-05