Clinical Client Care Manager - CME

Harbor is looking for a Client Care Manager - CME who provides clinical leadership, management and oversight for Client Care and Care Coordination services within assigned catchment area(s). Responsible for working with local stakeholders, staff, and funders to develop and manage needed services within the communities served. Ensures services adhere to High Fidelity Wraparound Principles and Trauma Informed Care model and are performed to contract standards. Position is full-time, remote, and candidate must live in one of the following 11 counties: Crawford, Erie, Hancock, Huron, Marion, Ottawa, Sandusky, Seneca, Union, Wood, and Wyandot. Education/Experience/Other Requirements : Master's degree in a mental health or related field required with experience in Management or Clinical Supervision. State of Ohio Clinical licensure (LISW, LPCC, LISW-S or LPCC-S). At least 2 years of experience in program administration in behavioral health, program design and implementation, providing services to youth and their families or caregivers, reporting and data management, and compliance. Must have experience in at least one of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development. Culturally competent or responsive with training and experience necessary to manage complex cases Qualifications and experience to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-service systems. Prior Wraparound or Intensive Home-Based Treatment experience preferred. Preferred prior clinical and administrative management experience. Must be a team player, honest, self-motivated and organized. Excellent leadership and communication skills required. Able to effectively supervise, provide care coordination services and motivate staff to achieve maximum results. Demonstrated ability in developing and maintaining collaborative community relationships. Able to work successfully with interdisciplinary teams. Must have a valid driver's license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor's vehicle insurance carrier. Must be proficient and accurate in computer use, including an electronic health record system and Microsoft Office 365. Required to complete High Fidelity Wraparound trainings by COE and successfully complete skill and competency-based training to supervise delivery of ICC and MCC. CANS certification required within 90 days of employment. CPR/First Aid and NCI/CPI Certifications required within 90 days of employment. Essential Job Competencies/Primary Duties: Exhibits leadership and team-building skills to promote a Patient-Accountable and positive culture among the team, among the department, and across the agency. Demonstrates leadership and supervision skills that lead to acceptable/expected levels of productivity, efficiency and effectiveness of team members in expecting and providing excellent care to clients. Ensures coverage of services, supervision, and crisis support across care coordination teams. Identifies formal and informal resources within the community and prepares annual resource development plan. Responsible for development and continued maintenance of community resource database. Reviews and analyzes feedback from youth and family/caregivers served, Child Family Team members, and program measures and provide CME Director with recommendations for programmatic changes to improve as necessary. Provides personnel management functions for all assigned staff including supervision, annual evaluations, involvement in hiring, disciplinary actions, etc. Any disciplinary action involving time off without pay or termination requires coordination/consultation with Human Resources. Actively participates in community meetings and workgroups focused on enhancing services and community capacity to effectively serve youth and families. Provides care coordination services as needed. Provides leadership and supervision to support the team in fulfilling or exceeding program contractual requirements. About Harbor: A leading provider of mental health and substance use treatment for over 100 years 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more! Why Work for Harbor? It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include: Medical, dental, and vision coverage Retirement plan with company match Generous paid time off, sick time, and paid holidays Tuition and professional license reimbursement programs Clinical supervision hours offered Employee referral bonuses Ability to make a difference in your community!

Created: 2024-11-05