Ticketing & Hospitality Intern - Summer 2025

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself. Rock Events is a premiere team of event professionals who provide event production, business travel and hospitality services to Rocket Companies, in additional to venue sales for some of the most sought-after event spaces in the city of Detroit. Borne out of the Rock Family of Companies, Rock Events has managed many of Detroit's largest gatherings for more than a decade. Apply today to see all that Rock Events has to offer! Preferred Qualifications High school diploma required; some college coursework or relevant experience preferred Proficiency with technology, especially the Microsoft Office suite Strong curiosity and a commitment to continuous process improvement Professional, positive, and friendly demeanor with a confident presence Proven ability to interact effectively with individuals at all organizational levels Exceptional organizational skills with the ability to multitask efficiently Capability to remain calm and adapt quickly under pressure Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely to teams and individuals Job Summary Rock Events seeks an intern who will assist with venue management, catering orders, reporting and accounting tasks, as well as support administrative functions for Rock Events. This role is essential in maintaining the smooth operation of our events and ensuring efficient management of our various processes. Responsibilities Promote and distribute tickets for sporting and cultural events in cities where the Rock Family of Companies offices are located. Place catering orders for suites and other ticketed events that include hospitality services. Generate reports for leadership on event attendee metrics and insights. Arrange payment for all ticketing and hospitality-related invoices, and track all associated expenses. Communicate event details to ticket winners, including timing, transportation, ticket pickup, food and beverage inclusions, and other relevant information. Maintain and update a calendar of sporting and cultural events. Provide on-site support to host team member hospitality in suites or other designated areas as needed. Benefits and Perks Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. Who We Are Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine's Companies That Care List in 2022 and recognized as #7 on Fortune's list of the 100 Best Companies to Work For in 2022. Disclaimer This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group. We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members.Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We offer opportunities to all job seekers including individuals with disabilities and provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law. If you need a reasonable accommodation to assist with your job search, application for employment, or interview, please visit our FAQ /how-we-hire/faqs/ for details on how to contact our team. The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at .

Created: 2024-11-05