Account Manager

PRIMARY FUNCTION The Account Manager will work as part of a four-person team led by the Director of Professional & Advisor Services to support all areas of valuations/appraisals and ensure appraisals go out consistently and efficiently while adhering to USPAP requirements. In addition, the role will lead consignments from the initial walkthrough stage through pick-up and sale, and will also assist with various business development initiatives, when relevant. The successful candidate will have the ability to display a high level of entrepreneurialism, teamwork and client service. DUTIES AND RESPONSIBILITIES Valuations/Appraisals and Consignments: Field inquiries from referral sources such as law firms and art advisors relating to the appraisal process. Conduct walkthroughs for potential appraisals and consignments in order to determine the suitability of a potential appraisal/consignment. Review walkthrough images/listings with appropriate specialist departments. Organize onsite visits for specialists and consultants. Act as the key point person on assigned appraisals, fielding all internal and external queries and follow-up, and ensure the appraisals are completed in a timely manner and adhere to USPAP/Phillips standards. Liaise with the departments/legal to organize contracts for consignments Liaise with in-house and external shippers to organize collection of consignments; be onsite for the collection of property. Liaise with departments to help facilitate authenticity and understand nuances of artists authenticity needs. Act as the key point person on assigned consignments, fielding all internal and external queries and follow-up, and ensure the consignments are tracked through the full cycle and all client communications are managed accordingly Coordinate closely with Professional & Advisor Services team members to ensure a high degree of coverage and service delivery. Trusts & Estates: Attend Trusts & Estates conferences when feasible, as agreed with the Senior Director of Professional & Advisor Services. Assist and source ongoing business development with various referral sources, such as attorneys, wealth advisors, accountants, art advisors, insurance brokers and carriers. Attend Phillips sponsored events and proactively targeting referral sources. PROFESSIONAL SKILLS AND EXPERIENCE 5+ years of proven, successful experience in the same or similar role working for an international auction house. Excellent verbal and written communication and presentation skills. EDUCATION AND TRAINING Bachelor's degree or equivalent combination of training and experience. Art History background desirable. PERSONAL ATTRIBUTES Driven and entrepreneurial with a proven ability to initiate business and track record of success. Proactive with excellent project management and organizational skills. Ability to work professionally and collaboratively with all other areas within the business. Maintain high standard of integrity and ability to handle confidential information discreetly and responsibly. Ability to operate with grace under pressure while delivering excellent work product. WORKING CONDITIONS Work is primarily undertaken at Park Avenue location. Flexibility to work evenings and weekends. Travel as and when required, including visits to client sites (a driver's license is required). ADDITIONAL INFORMATION The salary range for this role is $80,000-$90,000 per year.

Created: 2024-11-05