Landscape Account Manager

Landscape Manager Sales Create schedule of approved work Communicate date of install to customer and NCTC staff Communicate with NCTC personnel involving the project about any info/concerns related to job Assisting with quoting, job needs or meeting on site for pricing/quoting assistance Assist team members and double check job quotes to be completed and correct Follow up with clients for proposed work and meeting on site when required Follow up with measurements Revise quotes Revise plant materials and materials list as provided and adjust if necessary prior to order Follow with Sales or NCTC representative involved in project for any questions or concerns that may arise during install process Follow up with customers for satisfaction when job is complete Production Inspect sites for readiness and measure for sod and materials if required Order materials required and set up deliveries as necessary Review materials, measurements and requirements or any other needs prior to start of install Follow up with hardscape jobs (Ryan) for landscape completion if needed Coordinate with other contractors and/or clients when needed Provide direction, guidelines and/or training for projects as needed and work with crews when necessary Set up daily jobs, crews and equipment for production Inspect and follow up on proper safety measurements for crews, equipment, proper load of materials, and operation (daily) Assist crews in setting up the job and lay out as necessary Ensure job/contract/employee compliance depending on the project Picking up materials or plant material when needed or missed on quotes Follow up with any missing materials or tools Follow up with crew for progress, completion time, and deadlines Inspect for quality and thoroughness of job in progress Make sure crews are coming back safely and in a timely manner Follow up with crew leaders for proper documentation and fuel logs of the jobs/equipment Inspect and follow up on proper equipment operation and maintenance and repairs as needed Personnel Follow up and implement payroll for weekly pay Follow up with employees attendance, attire, and behavior Ensure employees compliance with company policies Serve as a liaison between HR and employees Conduct safety tailgate topics on a regular basis Provide employees with feedback, instructions and training as building tool for a career path Conduct employee reviews and disciplinary action Offer employees feedback and encouragement for morale building Administrative Ensure proper pricing of jobs to be produced and set up budget hours for jobs Track all job expenses and income in spreadsheet provided Attend monthly company meetings Attend weekly check-ins Attend on site meeting with clients when required Provide ownership with regular updates on job progress - completion and billing info or changes Provide ownership with regular updates on personnel, production, needs/requirements or equipment as needed Make sure in contact with office to get work deposits

Created: 2024-11-05