Mortgage Loan Assistant Administrator

Post-Closing/Mortgage Loan Assistant Administrator First Equity Funding is seeking a detail-oriented and organized Post-Closing/Mortgage Loan Assistant Administrator to join our team. In this role, you will play a crucial part in ensuring the smooth and accurate completion of the mortgage loan process. You will be responsible for supporting both the post-closing and administrative functions of the mortgage department, ensuring all loan documentation is complete, compliant, and submitted on time. Responsibilities: • Help build online marketing, brochures, email campaigns, etc. that highlight our services • Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility • Act as a point of contact for complaints or questions from customers and respond in a timely manner • Coordinate any company parties, necessary appointments, or travel • Generate status reports as requested so the team is informed with progress reports Key Responsibilities: • Prepare, organize, and submit final loan documents to investors, custodians, and servicing departments. • Coordinate with internal teams, title companies, and external partners to obtain necessary post-closing documentation. • Maintain accurate and detailed records of all post-closing activities. • Assist in the preparation and processing of mortgage loan applications as needed. • Provide administrative support to the mortgage loan department, including data entry, file management, and communication with clients. • Ensure timely and accurate processing of all tasks while adhering to strict deadlines. Qualifications: • Navigates computer programs with ease to provide a quick front-desk experience for customers • Shows ability to quickly finish very detailed work • Enjoys talking with customers and can communicate through verbal and written channels • Customer service experience in our industry is preferred • High school diploma or GED required • High school diploma or equivalent; associate's or bachelor's degree in business or related field preferred. • Previous experience in mortgage loan processing, post-closing, or a related administrative role. • Strong attention to detail and organizational skills. • Excellent communication skills, both verbal and written. • Ability to manage multiple tasks efficiently and work well under pressure. • Proficiency in mortgage loan software, as well as Microsoft Office Suite (Word, Excel, Outlook). • Familiarity with mortgage industry regulations and compliance standards. Compensation: $20 - $25 hourly • Key Responsibilities: • Prepare, organize, and submit final loan documents to investors, custodians, and servicing departments. • Coordinate with internal teams, title companies, and external partners to obtain necessary post-closing documentation. • Maintain accurate and detailed records of all post-closing activities. • Assist in the preparation and processing of mortgage loan applications as needed. • Provide administrative support to the mortgage loan department, including data entry, file management, and communication with clients. • Ensure timely and accurate processing of all tasks while adhering to strict deadlines. • Support the audit process by providing necessary documentation and responding to inquiries.

Created: 2024-11-05