Loan Specialist Escrow

ESSENTIAL RESPONSIBILITIES Performs a quality check of all loans boarded with escrow services validating the escrow payees, deposits collected at closing, and payment schedules. Tracks and verifies all portfolio loans with escrow servicing, staying apprised of the latest escrow regulations while working closely with the Bank's Loan Compliance Team. Runs escrow projections through monthly analysis and communicates with Loan Admins and Team Leaders should the Client's escrow require attention. Pays all escrow commitments with timely payment to prevent unnecessary fees. Maintains procedures for payment of escrow accounts determining the most cost-effective manner of payment and payment tracking. Generates escrow mailings for Clients and uploads all analysis and communication to FDM. Processes payment overages; crediting client's accounts or generating checks for reimbursements. Completes refund processing for closed loans with outstanding escrow funds. Cross-train for other loan operations functions as requested for backup. Perform other duties as assigned. ADDITIONAL RESPONSIBILITIES OR DETAILS ESSENTIAL SKILLS, EDUCATION AND EXPERIENCE Loan Specialist 1 High school diploma or equivalent required. 1 to 2 years banking or loan operations experience. Good oral and written communication skills. Interpersonal skills to represent the Bank in a positive way when communicating with clients and other team members. Ability to maintain a high level of accuracy; recognize and question procedure deviations that may indicate special handling is required. Independent, proactive, and goal focused. Self-motivated and team player, with desire to promote a collaborative work environment. Maintain regular consistent and professional attendance, punctuality and personal appearance. Strong analytical skills to diagnose challenges and provide viable resolutions. Other Duties as assigned BENEFICIAL SKILLS, EDUCATION AND EXPERIENCE Loan Specialist II Additional requirements: Associate degree or bachelor's degree in a business-related discipline preferred. 2 to 5 years banking or loan operations experience. Subject matter expert within core position. Loan Specialist III Additional requirements: Associate degree or bachelor's degree in a business-related discipline preferred. 5+ years banking or loan operations experience. Subject matter expert within core position, provides leadership. Competency in multiple loan operations functions. WORK CONDITIONS This position must be able to sit for long periods of time as the position involves the majority of time spent at a computer. This position requires little to no travel. This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment , and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2024-11-05