Product Specialist

Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world's water challenges. The Company's products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company's more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands. The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all - that which occurs in nature. For more information, please visit . THE ROLE: Provides technical support and assistance to sales personnel, wholesalers, OEM customers and contractors. In addition, this role will also support the Product Line Manager in all tasks related to day-to-day operations as well as in developing and implementing long term strategies for profitable growth around product lines. ESSENTIAL FUNCTIONS: Assist Product Line Manager(s) in developing new product designs, sizes, market driven modifications; assists in the development of marketing strategies around these product improvements. Assist Product Line Manager in developing sales/demand forecasts for given product lines. Prepares quotes on  non-price book items for marketing and sales teams. Recommends product improvement and additions to existing product lines based on knowledge of problem resolution and customer requests. Answers customer inquiries regarding product application and performance. Prepares catalogs, instruction manuals and marketing/promotional literature for customers and sales personnel. Works with e-Commerce group to keep on-line information on pricing, product data, etc., up to date and relevant with current product lines. Acts as the department's  liaison to the Engineering, Sales, Finance and  Operations departments involved in key processes. Participates as a member of product development team(s) to develop, manufacture and release new products for assigned product segment. Performs all other duties or assignment as directed by the Product Manager Specific product areas:  Engineered Specialties ... Pump Accessories, Air/Dirt Separation, Balance Valves & Accessories KEY RELATIONSHIPS: External:  Customers, Representatives, Vendors Internal:  All functional areas of the business including sales, operations and finance. MINIMUM QUALIFICATIONS: Engineering, mechanical preferred, Business, marketing preferred orrelevant experience PREFERRED QUALIFICATIONS: HVAC System Knowledge Prior Product Specialist or Product Management Experience. PHYSICAL DEMANDS: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Light lifting (20-25 lbs.), office environment Regularly required to sit or stand, reach, bend and move about the facility WORK ENVIRONMENT: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements. Standard weekly job hours: 40 hours Travel: 10%-15% EOE/FEMALES/MINORITIES/PROTECTED VETERANS/DISABLED

Created: 2024-11-05