Credit & Collections Analyst

SUMMARY OF POSITION This Credit and Collections Analyst role includes deduction resolution as well as traditional collections. He/she will work in a fast-paced, high volume, deadline-driven environment. In this role, one must possess excellent relationship building skills, proficiency with Excel functions and experience with SAP. Candidates who are self-starters with high attention to detail will be the best fit for this role. This position is vital to Alvogen's attempts to reduce cash leakage; candidate should be able to demonstrate proven success with customer disputes. Job duties will also comprise the full spectrum of collections on a roster of customers including but not limited to research and resolution of past due invoices, collection attempts and processing customer payments. ORGANIZATIONAL STRUCTURE The Analyst, Credit & Collections reports into the Manager, Credit and Collections. This position is based in Morristown, New Jersey. RESPONSIBILITIES Primary responsibilities of this role include the following: Account Ownership -Primary contact on designated key, complex national accounts regarding billings and deductions while simultaneously managing collections on smaller accounts. Know Your Customer - Including but not limited to utilizing customer portals for documentation, statements, entering disputes. Analytics May may be required to perform predicative analytics to understand cash flow. Deductions -Identify, organize and partner with appropriate teams to resolve invalid or unauthorized deductions including, but not limited to return, chargeback, rebate, and invoice deductions. Collections- Responsible to collect open receivable balances timely and efficiently. Cash Application- Accurately and timely application of customer payments within SAP daily. Reporting -Responsibilities may include but are not limited to: Quarterly Bad Debt reserves, Weekly AR Aging, Weekly Deduction reports. Customer Credit- Analyze credit data and financial statements of firms to determine the degree of risk involved in extending credit. Prepare reports with credit information for use in decision making . Escalation -Comfortable deciding when to escalate issues. Ad hoc assignments as needed. QUALIFICATIONS 4-year college degree preferred Minimum of 2 years in the generic pharmaceutical industry Prior experience with SAP highly desirable Experience with customer deductions (bill-backs) with proven ability to successfully navigate disputes. Job-Specific Competencies/Skills: Analytical- Individual experienced with Excel functions; Power BI experience a plus. Investigation- Proven success with research, investigation and problem solving. Cash Application- Able to process customer payments in a high work volume work environment with minimal errors. Driven- Self-starter who prioritizes and multi-tasks to effectively meet deadlines. Organized- Anticipate work needs and follow through with minimum direction. Can demonstrate good common sense and sound judgment. Proven success with high volume AR Relationship Building -Must have the ability to work in a diverse team environment and work effectively across departments. Communication -Ability to courteously and proactively on all levels with our internal and external customers. Customer Credit- Familiar with the use of credit data and financial statements of firms to determine the degree of risk involved in extending credit. Prepare reports with credit information for use in decision making . An Equal Opportunity Employer, including disability/vets.

Created: 2024-11-05