Delivery Manager, IT (hybrid)

**This is a hybrid role in our Newton, MA office.** **Primary** **Purpose** The Delivery Manager is responsible for managing the lifecycle of IT product and program delivery, from business case creation, requirements definition, implementation, testing, deployment, and, working with a cross-functional team of business and technical resources. The ideal candidate will have previous experience function leading both Agile/Scrum-based work as well as traditional technology project management. This person will have good people, communication/presentation, and leadership skills. The incumbent will be a detail-oriented self-starter able to take on challenges and facilitate implementation of application development, infrastructure, and related technology solutions. The Delivery Manager will be accountable for the success of the initiative and work closely with business, product, and IT sponsors to ensure that measurable outcomes are delivered as expected. **What you will be doing:** + Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, backlog refinement and demos + Tracks and communicates progress metrics and performance to leadership and stakeholders + Understand initiatives in order to facilitate the definition of project scope, goals, deliverables and ultimately create work plans to ensure that work is on schedule and budget + Effectively drive the requirements definition and testing process, working closely with the business analyst(s), quality engineers and business stakeholders + Monitor, report and follow-up on the status and next steps of delivery + Coordinate across engineering, finance, contractors, and other partners to ensure a clear view of current and forecasted budget expenditures while supporting validation and approval of external invoices + Risk and Issue Management: Proactively identify, document, mitigate and report on Risk, Action, Issue and Decision (RAID) items for of all project components + Facilitate team, vendor and steering committee meetings with finesse and clear communications. + Lead weekly status meetings with delivery team leads and sponsors **What we hope you bring to the role:** + Bachelor's Degree in Engineering, Technology, Business, or related field - Required + 3 years Experience as a Scrum Master and/or Project Manager Total - Required + 5 years of IT specific experience required + 3-5 years of IT project planning and management experience, preferably within a technology department or organization with experience in the following areas: + Full project lifecycle in both traditional and agile modes from conception to production, managing all aspects of solution delivery including inception, scope definition, business case development and approval, resource planning, requirements gathering through development and deployment, budget management, status reporting, and risk management. + Leadership - Leading, motivating and guiding a cross-functional workgroup + Methodology and Tools - Experience Agile delivery methodology and delivery tools: and Agile Boards and competency with Microsoft O365 and Microsoft Project + Communication - Good facilitation, verbal and written communication and interpersonal skills with the ability to communicate effectively at all levels and to all functional groups, translating technical requirements and issues into appropriate business context. + Vendor Management - Some experience delivering projects with vendors + Self-Direction - Able to work with minimal supervision with a global, cross functional team + Certifications - Certified Scrum Master (CSM) or Certified SAFe Scrum Master (SSM) or Project Management Professional (PMP), The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. **Life at Bright Horizons:** Our home office employees support all facets of our business and no matter which department you join, youll be part of a passionate team doing work that makes a difference in the lives of children and families. Our people are the heart of our company. Because were as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, youll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us. HAVING TECHNICAL ISSUES WITH YOUR APPLICATION? Contact us at or Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO English ( and EEO Spanish ( along with information on the Family and Medical Leave Act (FMLA) ( and Employee Polygraph Protection Act (EPPA) ( . Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at or . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Created: 2024-11-05