Audio Visual Technology Specialist

JOB SUMMARY: The National Aquarium is seeking an Audio Visual (AV) Technology Specialist to provide daily technical and aesthetic maintenance support for all electronic multimedia and interactive exhibits. Areas of responsibility include National Aquarium's interactive exhibits and AV exhibit systems, dolphin amphitheater, and the 4D immersion theater. The AV Technology Specialist performs repairs and scheduled preventive maintenance on AV and exhibit systems as required. Additional tasks include: Operate AV systems supporting The National Aquarium including sound, video, and lighting. Set up and operate AV equipment such as podiums, sound systems, video projection, etc. for meetings and special events. Aid the Director of AV Technology in the design and planning of new multimedia exhibits or other AV systems and/or maintenance & upgrade of components of existing systems or displays. KEY REQUIREMENTS: Technical knowledge to perform primary level of technical support for all multimedia and AV related exhibits, administered through rounds performed twice daily as scheduled. Familiarity of technical components and devices comprising National Aquarium's interactive exhibits and AV exhibit systems, including computers, microelectronics, electronic, and electro-mechanical devices. Upkeep of comprehensive technical system component instruction manuals, maintenance logs, warranty information and all other related documentation for reference use by AV section staff. Maintain an organized, clean and well-stocked technical shop used for in-house service and repairs. Support company mission. Adhere to all organizational and departmental policies and procedures. Other duties as assigned or required. POSITION-SPECIFIC COMPETENCIES: Experience with the operation and use of small hand tools, electronic test equipment, soldering iron, etc. Reading and understanding schematic diagrams showing AV systems structure and flow. Hook up and operation of a wide range of AV equipment for both permanent and temporary installations and/or setup. Well-developed communication skills in order to establish and maintain strong relationships with a wide variety of staff and volunteers as well as outside tech support resources and contractors. Able to work independently providing front line technical support and services in and around visitor public areas. Pursue new technologies for exhibit application. Research or learn from colleagues, periodicals, and expositions. Stay abreast of changing industry exhibit standards. Provide a positive, friendly, and professionally congenial attitude to support staff and attendees of meetings and special events where tech support is required. REQUIRED QUALIFICATIONS: Associates degree in electronics or related field, or completion of technical program and 3 years practical experience maintaining multimedia and AV equipment in a museum or comparable facility. Valid driver's license for institutional vehicle use. Able to work some evenings and weekend days according to the needs of The National Aquarium. TOTAL COMPENSATION INFORMATION: Hourly range ($20.88-26.60) with hours worked over 40 paid as overtime, holiday premium pay for essential personnel, and extra pay for night work. National Aquarium provides an excellent benefits package including four weeks paid time off, six paid floating holidays, up to four weeks of paid family leave and conservation day leave.Employees are eligible for health care (single and family) after 30 days of full-time work and 401(k) plan participation with employer match available. Employees receive a family membership package and Aquarium tickets. About the National Aquarium Established in 1981, the National Aquarium in Baltimore, Maryland, is a nonprofit organization whose mission is to connect people with nature to inspire compassion and care for our ocean planet. The Aquarium's award-winning habitats are home to thousands of animals representing hundreds of species of fish, birds, amphibians, reptiles and mammals. We are proud to be accredited by the Association of Zoos and Aquariums (AZA) and exceed industry standards in all aspects of animal care and welfare. More than 1.2 million people visit the Aquarium each year to experience our immersive exhibits, and we reach far more through our science-based education programs and hands-on field conservation work. The National Aquarium is one of the top three aquariums in the United States and the largest paid cultural attraction in Maryland. Our Mission and Goals The Aquarium's mission-to connect people with nature to inspire compassion and care for our ocean planet-begins within the walls of its buildings, but it does not end there. The Aquarium protects, enhances and restores natural resources through education and engagement, habitat restoration, animal rescue and sustainable business practices, with its conservation work guided by three overarching goals-to combat climate change, save wildlife and habitats, and stop plastic pollution. Our Values At the National Aquarium, our core values form the basis for our beliefs about our organization, our colleagues and ourselves, and serve as the framework to guide our behaviors and actions to achieve our mission. Connection: We take the time to build lasting connections with each other, our guests, the animals in our care and the nature that surrounds us. We communicate clearly and collaborate readily within and across teams. We engage thoughtfully with our partners. We practice shared accountability. Curiosity: We center learning and growth in all that we do. Our people are empowered to explore new approaches. We support taking risks. We value diverse perspectives and bold ideas. We embrace change. Optimism: We celebrate the power of positive moments and shared experiences. We seek out opportunities to have fun. We reconnect with our purpose through sharing successes with our colleagues. Service: We are in service to each other, our guests and our communities. We make intentional decisions and actions for the benefit of the people and animals within our organization. Wellbeing: We ensure our people and animals have what they need mentally and physically to thrive. We are committed to improving the wellbeing of communities and sharing the healing power of natural for all. Our Commitment to Diversity, Equity, Inclusion and Justice National Aquarium values an inclusive and diverse environment for all employees, volunteers, and interns. Our goal is to recruit, develop, and retain the most talented people from a candidate pool representative of the variety of communities we serve. With a commitment to diversity, equity, inclusion, and justice, the Aquarium is proud to be an Equal Opportunity Employer and promotes an environment free from all discrimination and harassment. In the selection and retention of employees, volunteers, and interns, we do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, ancestry, citizenship status, age, physical, mental, or sensory disability, sex (including pregnancy or childbirth), marital status, veteran status, sexual orientation, gender identity and/or expression, genetic information, arrest record, family or caregiver status, HIV status, socioeconomic status, or any other characteristic protected by applicable federal, state, or local law. Our organization is dedicated to this policy with respect to all terms and conditions of employment, including but not limited to recruitment, training, promotions, performance management, and separation, and general treatment during time of employment.

Created: 2024-11-05