Server Repair Technician

JD: Assemble, test and perform software loads on Hewlett Packard (Client) computer workstations/systems; diagnose, troubleshoot and repair computer systems, while maintaining parts and component inventories, consistent with business and control requirement, to support customer requirements and achievement of business objectives. Perform final assembly of computer systems to include load and configuration of application software for customer delivery Test, repair and maintain hardware inventory in a ready state; identifying, verifying and documenting all hardware issues as apparent Perform shipping and receiving functions of systems and parts, as required Manage parts inventory life cycle processes to include inventory management records, parts return process, and inventory reporting Administer Customer Service Knowledge Management processes and tools; identifying, verifying and documenting build, repair, configuration and testing process Provide technical expertise to customer support personnel as needed High school diploma required Related experience in computer hardware repair or assembly. Working knowledge of PC hardware components and Windows OS (Windows 10) Computer certifications a plus (Example: CompTIA A+, MCSA, MCSE, etc.) Knowledge using Microsoft Office applications (Word, Excel) Fundamental understanding of computer hardware and computer operating systems (Windows) Ability to work and make decisions both independently and in a team environment Highly proficient computer troubleshooting skills Able to lift boxes up to 70lbs.

Created: 2024-11-05