Manager, Vendor Account Management
Alameda Alliance for Health - alameda, CA
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Description JOB SUMMARY : Under the direction of the Director of Vendor Management, the Manager, Vendor Account Management will be responsible for oversight and development of the Vendor Strategic Account Management program. Responsibilities will include relationship management, purchasing, and best practices in vendor oversight. The Manager, Vendor Account Management will work to ensure Alameda Alliance maintains healthy and strategic vendor relationships. ESSENTIAL FUNCTIONS OF THE JOB: Staff Management: Manages four of the vendor management Strategic Account Representatives. The Strategic Account Representatives are responsible for the entire relationship with vendors, including purchasing, contracts, and vendor oversight. Vendor oversight is comprised of regular reviews, Joint Operations Meetings, Service Level Agreements, on site, and virtual audits. Manages assigned vendor contract processes by negotiating and drafting commercial provisions within template guidelines; managing contract lifecycle and procurement workflows within systems; identifying cost savings and requests for proposal (RFP) opportunities and communicating them to sourcing managers; identifying purchases made with purchase orders (PO) only; and conducting research and benchmarking to ensure price competitiveness. Helps develop staff training materials, processes, and skills development. Develops and maintains long term relationships with Tier 1 and Tier 2 vendors assigned, which require greater internal department coordination, and external vendor coordination. Tier 1 vendors are those with the highest cost and risk thresholds; Tier 2 are those with medium risk. Typically these vendors are low turnover, because of the strategic nature of their business, but this increases their performance risk. Included in this management is: oversight over regular status meetings frequent joint operating meetings on-site audits regulatory reporting Leads and participates in internal and external committees and meetings. Complies with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls. Project management Completes other special projects and duties as assigned. PHYSICAL REQUIREMENTS: Constant and close visual work at a computer, keyboard, and mouse. Constant sitting and working at desk. Constant verbal and written communication with staff and external vendors/business associates by telephone, email, or in person. Frequent lifting of folders and other objects weighing between 0 and 30lbs. Frequent walking and/or standing. Occasional driving of automobiles. Number of Employees Supervised: 1-5 MINIMUM QUALIFICATIONS: EDUCATION OR TRAINING EQUIVALENT TO: Bachelor's degree (or equivalent experience) required. Familiarity with managed care and publicly funded health programs (Medicare, Medi-Cal) preferred. MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE: 2 to 5 years of experience in a purchasing, project management, legal, or compliance role. SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE): Possess strong management and leadership skills. Strong analytical and mathematic skills, and business acumen. Ability to exercise sound judgment when making business decisions and when to involve senior leadership staff. Ability to work independently and as a member of a team, take initiative, set priorities, and see projects through completion. Ability to work effectively in a fast-paced environment, meet deadlines, handle multiple tasks, and respond to changing priorities. Strong ability to establish effective working relationships within the office and with clients, vendors, and others outside the company. Ability to perform mathematical functions - add, subtract, multiply, divide, work with percentages, etc. Excellent written and verbal communication skills. Proficiency in correct usage of the English language including grammar and punctuation. SALARY RANGE $105,853.04 - $158,779.55 ANNUALLY The Alliance is an equal opportunity employer and makes employment decisions on the basis of qualifications and merit. We strive to have the best qualified person in every job. Our policy prohibits unlawful discrimination based on race, color, creed, gender, religion, veteran status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic characteristic, sexual orientation, gender identity or expression, or any other consideration made unlawful by federal, state, or local laws. M/F/Vets/Disabled.
Created: 2024-11-05