Development Associate - Donor Svcs and Engmt

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life. To learn more about our work, please visit our . OVERVIEW The Development Associate - Donor Services and Engagement position supports the growth and operations of the development department and is responsible for stewarding individual donors, managing and tracking individual and institutional donor activities and records, and responding to donor inquiries. The position reports to the Vice President for Strategic Development and works closely with the Major Gifts Officer and other key members of the Development team. The ideal candidate will be flexible with strong interpersonal skills, open to taking on varied responsibilities, and a self-starter. DUTIES AND RESPONSIBILITIES Develops, recommends, and supports strategy for renewing and growing of individual donors via online and in the mail. Supports the Development team at HQ and Field Offices with crafting of mail appeals, online campaigns, and other materials to cultivate new donors and educate them about the various ways to contribute to USCRI; Ensures website and donation pages are updated as needed; utilizes donation tools such as QGive and Classy to maximize online giving. Works closely with the Major Gifts Officer to strategize on how to integrate and customize appeals for $1000+ donors. Manages donor contribution processing and cultivation efforts, including gift acceptance, responding to donor inquiries, generating thank you letters, and managing appropriate online communications; Implements and tracks progress of approved individual giving campaigns, donor engagement activities, including to maintain, update, and ensure the accuracy of donor records; Generates periodic fundraising/donor reports, including reports to the Board of Directors, annual work plans and monthly accomplishments; Ensures development data integrity and serve as the primary point of contact for the Development team's CRM- Donor Perfect; Responsible for entering donor gifts and in supervising all gift entries by Development staff and setting best business practices and protocols. Provides expert and strategic coordination of incoming and outgoing data related to donors. Develops and analyzes statistical gifts and revenue and works closely with the Development and Finance team to reconcile monthly gifts. Other responsibilities as assigned by supervisor REQUIREMENTS Bachelor's degree or higher from an accredited college or university; Minimum of 3 - 4 years of demonstrated experience in individual giving, donor management, and managing data within a CRM; Excellent writing and editing skills, and experience working on donor solicitation emails, fundraising campaigns, reports, and other public communications; Familiar with Donor Perfect or like-minded CRM; Qgive, Classy or similar donation forms; Highly effective communication skills, demonstrating strong partnership skills, emotional intelligence, and situational awareness; Self-starter with ability to work well in a team, juggle multiple priorities, and meet tight deadlines; Excellent computer skills required, including knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat. Experience with development applications and software (e.g., DonorPerfect, Stripe, GrantsHub) strongly preferred; and Demonstrated commitment to the mission of USCRI and interest in the development field. PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands Occasional lifting (up to 25 pounds), bending, pulling, and carrying EQUAL EMPLOYMENT OPPORTUNITY U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law

Created: 2024-11-05