Sales Manager (Fine Jewelry)

Join our client's premier jewelry team dedicated to excellence, personalized service, and exceptional craftsmanship. As a family-owned business with a skilled team spanning generations, including Graduate Gemologists, Master Jewelers, designers, Rolex certified watchmakers, and GIA educated sales associates, our client prioritizes building trust-based relationships. Recently our client expanded to a spacious 14,000-square-foot facility with a 5,000-square-foot showroom, their intimate atmosphere showcases dedicated sections for renowned brands like David Yurman and Rolex, alongside a diverse bridal collection. Their handpicked diamonds epitomize the highest quality standards, and their on-site jewelry workshop offers a firsthand look at the creation process. We're in search of a dynamic Sales Manager to aid in achieving our growth objectives. This role requires a seasoned luxury sales professional with exceptional clienteling abilities. The ideal candidate will drive sales and deliver top-tier customer service, focusing on expanding our client base while nurturing existing relationships. Join our clients' family of craftsmen dedicated to crafting high-quality, Louisiana-made jewelry, and experience their unparalleled concierge service firsthand. ESSENTIAL JOB RESPONSIBILITIES Drive growth through effective mentoring, development, and leadership of the sales team. Engage actively with clientele, maintaining a strong floor presence focused on enhancing the customer experience. Implement a comprehensive sales strategy to achieve objectives and broaden our customer base. Develop and execute strategic CRM initiatives and prepare for special events. Provide coaching, training, and knowledge-sharing across the organization. Cultivate enduring customer relationships within a luxury retail environment. Identify emerging market trends and shifts, stay informed about competitors, and adapt and implement business plans accordingly. Candidate Attributes Include: Proven ability to manage a sales floor, train staff, and implement active CRM strategies. Track record of successful personal client development and sales. Strong business acumen and industry knowledge, coupled with exceptional mentoring, coaching, and interpersonal skills. Enthusiastic, honest, ethical, detail-oriented, and self-motivated. Effective communication with customers and colleagues. Passion for driving sales, cultivating customer relationships, and personal growth in the jewelry industry. Dedication to continuous learning through workshops, seminars, and self-study. QUALIFICATIONS Minimum four years' experience in luxury jewelry store management and/or high-performing sales roles. Bachelor's degree a plus. Preferred: Applied Jewelry Professional (AJP) and/or Graduate Gemologist diploma from The Gemological Institute of America (GIA) and/or other relevant industry certifications. WORKING CONDITIONS/ENVIRONMENT Location: Onsite Workdays Schedule: Scheduled workdays will fall Tuesday through Saturday Closed Sunday and Monday COMPENSATION The compensation package offers a target base salary of $85,000 to $110,000, including a variable override and a year-end bonus BENEFITS & PERKS Comprehensive Benefits Package: Including medical, life, and disability coverage, with optional dental and optical benefits. Robust 401k program with a substantial company match. Paid time off: two weeks including up to three weeks of vacation with increasing tenure, in addition to five major paid holidays. Relocation assistance provided; must relocate before starting work. Opportunity to thrive in a professional environment with the potential for advancement opportunities.

Created: 2024-11-05