Digital Program Manager

Position Digital Program Manager Location: On site - Wilmington-DE, Manassas-VA 3 days a week. Contract status: Full time. Job Description: Guidewire core systems and modernize customer digital experience. This is a multi-year program that will impact most of our operations including underwriting, billing, rating, etc. As the program manager for this program, you will manage the end-to-end lifecycle of this large and complex program. You will work with the leaders of technology, operating units, data, change management and product governance in successfully implementing the program. You will manage program risk identification and resolution to keep program on track and able to deliver planned outcomes. You will be expected to build and demonstrate a strong competency and business knowledge on assigned initiatives. Lead the planning, execution, and delivery of the Underwriting Modernization Program (UWM) spanning multiple tracks, teams and operating units. Collaborate closely with cross functional stakeholders to define program scope, objectives, and deliverables. Develop detailed project plans, resource allocation strategies, and risk management plans to ensure successful execution of the program. Manage timeline with dependent projects that will impact the program. Manage program budgets, forecasts, and financial reporting, ensuring optimal utilization of resources and adherence to financial targets. Work with all stakeholders to identify and confirm necessary project and program resources throughout the project lifecycle and resolves resource availability conflicts across the program. Implement robust project governance frameworks, including regular progress tracking, milestone reviews, and issue resolution mechanisms. Prepare and deliver regular, audience specific communications/reports/dashboards to ensure that program sponsors, key stakeholders, CIO and leadership are adequately apprised of program and project statuses, successes, risks and issues. Maintain oversight and accountability for program performance including creation/review of key project delivery metrics across tracks within the program. Foster a culture of collaboration, innovation, and continuous improvement within the program team. Provide leadership, motivation and guidance to cross functional team members, empowering them to achieve their goals and deliver exceptional results. Communicate program status, risks, and issues effectively to senior management and key stakeholders, providing actionable recommendations for decision making. Partner with our organizational change enablement team to ensure smooth adoption of the solution and processes. Qualifications Minimum of 15 years of management consulting or IT or business transformation experience Minimum of 5 years of proven experience in program managing largescale transformation programs, preferably in the financial services industry. Experience in managing program size of 150 plus program team members and over xxxx00 million dollars in spend. Strong understanding of project management methodologies (e.g., Agile, Waterfall) and demonstrated ability to tailor approaches to meet specific program requirements. Excellent leadership, communication, and interpersonal skills, with the ability to effectively influence and collaborate with stakeholders at all levels of the organization. Solid understanding of implementing enterprise systems in a complex environment Core Competencies Managing Self Courage Deep Critical Thinker Extreme Ownership Reflective Listening Challenge the Status Quo Situation Adaptability Evidence Based Decision Making Effective Collaboration Outstanding Communicator Resilience Developing and building a team Entrepreneurial Leadership Relationship and Personal Leadership Technical and Job Effectiveness Nava Surya Talent Workforce specialist

Created: 2024-11-05