Architecture/Design/Development - DevOps Engineer II

Job Description: Senior Messaging Role San Francisco, CA Day 1 onsite Rate: $55/hr. Responsibilities: • Evaluate existing DNS design and provide recommendations for improvements to ensure highest level of resiliency and security • Provide DNS expertise as required to resolve DNS related incidents • Effectively communicate and resolve technical challenges within a large, diverse, and dispersed team environment • Research, test and implement new solution architectures for securing applications • Develop automation and support embedded API calls for external system integration into ticketing platform (Service Now) • Manage DNS based redirects as required by the business • Manage domain registration transfers and purchasing • Work closely with Information Security team on security enhancements • Manage split brain DNS and optimize change workflow • Assist with management and maintenance of Microsoft Exchange in a hybrid on prem/cloud environment • Troubleshooting / resolution of Exchange issues raised through escalation • Assisting in engineering mail connectivity solutions for application support • Setting up mailboxes, mailbox restorations, eDiscovery requests • Experience implementing Exchange related security best practice • Manage Mimecast edge gateway email security platform • Exchange disaster recovery setup, configuration, and administration including documentation • Ability to manage acquisition related messaging integration and co-existence activities • Implementing internal / external DNS changes and maintaining security best practice (Cloudflare) • Review and document processes related to DNS and Exchange services • Support of Exchange related services in Microsoft Purview and Defender • Management of distribution group automation solutions • Providing guidance to other team members on proper policy and procedure according to best practice • General knowledge of various other IT practices including networking, servers, and voice. Qualifications: • Bachelor's Degree preferred (Information Technology, Computer Science, or related field) • Sound understanding of Microsoft Exchange in a hybrid enterprise environment • 5+ years experience managing an enterprise Exchange environment • 5+ years experience managing external DNS and Microsoft DNS in an enterprise Requirements: • Ability and willingness to work in a 24*7*365 environment • Excellent communication skills • Ability to lead when required and provide guidance on project engagements • Enterprise Exchange system engineering experience (Exchange 2019 / Exchange Online) • Excellent troubleshooting and problem-solving skills • Scripting experience: Powershell, Python, RESTful API • Experience using a helpdesk or IT incident management software (Service Now) • Excellent knowledge of DNS, Active Directory, Azure Active Directory • Customer focused on timely issue resolution in a team oriented environment • Ability to work both independently and as part of a team • Strong critical thinking / problem-solving, and the ability to debug complex-cross systems problems, and document root cause including remediation. • Experience in change and incident management • Experience with testing and deployment of automation tools • General knowledge of software development practices • Understanding of IP networking and network architecture • Experience in Microsoft Active Directory DNS and Sites and Services • Experience managing cloud based DNS: Cloudflare and Route 53 • Scripting and automation based on Cloudflare API • Knowledge of HTTP, TLS, WAF and CDN standards and technology • Working knowledge of Microsoft 365 suite of products and links to Exchange Online • Working knowledge of MDM solutions (Intune) Additional Sills: Skills: Category Name Required Importance Experience No items to display.

Created: 2024-11-05