Market Coordinator (Creating a Pool for Growth)

Job Requirements We are growing! TalentLaunch is seeking to create a pool of eligible candidates interested in administrative support in Western Oregon. Our Market Coordinators are responsible for providing exceptional customer service to talent working and candidates. The individual in this role will provide administrative and onboarding support to the recruiting and sales team members. Who is TalentLaunch? Learn more about The pay rate range for this position is between $17.85-31.50 per hour depending on location, relevant skills, and years of experience. Key Areas of Responsibility: Greets and assists branch visitors, clients, talent working and candidates. Responds to talent working and candidate inquiries in a courteous and timely manner. Provides information and guidance on staffing services, job opportunities, and onboarding process. Resolves talent working and candidate issues related to placements, onboarding, payroll, training and other administrative matters. Maintains accurate and up-to-date client and talent working records in the company's ATS system. Follows established processes and procedures to ensure compliance with company policies, state and federal law, and industry regulations. Collaborates with internal teams, such as sales and recruiting, to address customer and talent working needs and resolve issues. Identifies and escalates complex issues or trends to appropriate team members for further resolution. Provides feedback and suggestions for process improvements to enhance the overall customer experience. Creates reports as needed to support the Market Manager and branch team Other duties as assigned. Work Experience Required Skills/Abilities: Excellent verbal and written communication skills and ability to speak clearly in both positive and negative situations. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Ability to prioritize and plan work activities, strong time management skills, and developing realistic action plans. Strong organizational skills with attention to detail and accuracy. Strong problem-solving skills with the ability to think critically and independently. Proven success at working well in teams and independently. Minimum Qualifications High School Diploma or equivalent Two (2) years or more of customer service experience One (1) year of office administrative/clerical experience, can be concurrent with #2 Proficient in Google Suite Preferred Qualifications: Degree in business or other related field Previous staffing industry experience Familiarity with applicant tracking systems (ATS) and other HR software Physical Requirements: Must be able to remain in a stationary position for extended periods of time. The person in this position needs to move about both inside an office and at other locations where meetings may be conducted. Frequently operates a computer for extended periods of time. Frequently communicates with others over the phone, video and in person; must be able to exchange accurate information in these situations. Benefits Competitive compensation package based on geography and experience Opportunities for continuous learning and career development Network wide engagement and recognition opportunities Full array of health benefits including dental, vision, and much more! Eligibility for a 401(k) account + employer match Refuel & Relaunch - Unlimited paid time off policy TalentLaunch and our family of brands are actively working towards fostering a more inclusive and diverse workforce. We recognize the value of diverse perspectives and are committed to creating an environment where everyone is welcomed. We encourage candidates from all backgrounds to apply and contribute to our ongoing journey of building a workplace that embraces diversity. Apply now to be a part of TalentLaunch and contribute to our commitment to inclusivity. TalentLaunch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Created: 2024-11-05