Director of Interoperability

MRO is accelerating the exchange of clinical data throughout the healthcare ecosystem on behalf of providers, payers, and users of clinical data. By utilizing industry-leading solutions and incorporating the latest technology, MRO is helping providers and payers manage and exchange clinical data. With a 20-year legacy and as a 10-time KLAS winner, MRO brings a technology-driven mindset built upon a customer-first service foundation and a relentless focus on customer excellence. MRO connects over two hundred EHRs, 200,000 providers, 35,000 practices, and nine hundred hospitals while extracting more than 1.3 billion clinical records.MRO is also a 3-time () USA Today National Top Workplace Award recipient that takes pride in providing challenging careers and advancement opportunities within our global footprint. Reporting to the Chief Interoperability Officer, the Director of Interoperability is a critical role responsible for leading a small team of specialists, driving key initiatives, unlocking new opportunities and partnerships to ensure seamless data exchange and integration across our healthcare ecosystem. Partnering with our Product and Implementation teams, MRO's interoperability team focuses on establishing new connections for various use cases across a variety of external sources, such as EHRs, HINs, and other healthcare related technology venders, and establishing interoperability standards and implementation play books. This position will play a pivotal role in improving operational efficiency and organizational performance by deploying advanced interoperability solutions, and ultimately, the care given to patients by our healthcare partners. TASKS AND RESPONSIBILITIES: Develop and execute the interoperability strategy: In conjunction with the CIO, aligned with the company's strategic goals, create a comprehensive interoperability roadmap encompassing data standards, integration technologies, and governance frameworks. Build and lead the interoperability team: Recruit, develop, and mentor a high-performing team of interoperability experts to drive execution of the strategy. Establish and maintain interoperability standards: Define and implement data standards, protocols, and guidelines to ensure consistent and secure data exchange within and outside the organization. Oversee R&D integration projects: Manage and coordinate first time complex integration projects involving multiple systems and stakeholders, ensuring timely delivery and adherence to quality standards, where applicable partner with the VP of Enterprise Implementation to build repeatable processes that scale. Collaborate with internal and external stakeholders: Build strong relationships with clinical, operational, and IT teams to identify interoperability requirements and facilitate data sharing. Engage with industry partners, health information exchanges (HIEs), and regulatory bodies to stay abreast of industry trends and best practices. Monitor and evaluate interoperability performance: Track key performance indicators (KPIs) to measure the effectiveness of interoperability initiatives and identify areas for improvement. Ensure data privacy and security: Collaborate with various stakeholder; like Privacy, Compliance and Architects, to ensure necessary security measures are in place and compliance with relevant regulations (e.g., HIPAA, GDPR) is met; with the goal of protecting patient data while exchanging information at scale with technology and automation. SKILLS|EXPERIENCE: Advanced degree in healthcare informatics, computer science, or a related field. Minimum of 10 years of experience in healthcare IT, with a strong focus on interoperability and data integration. Proven track record of leading successful interoperability projects and initiatives. Deep understanding of healthcare industry standards and regulations (e.g., HL7, FHIR, HIPAA). Strong technical expertise in data integration technologies, APIs, and data exchange protocols. Excellent project management, organizational, and problem-solving skills. Strong leadership and communication abilities to effectively collaborate with diverse stakeholders. Experience with cloud-based healthcare platforms and interoperability solutions preferred. Knowledge of emerging technologies such as artificial intelligence and machine learning in healthcare preferred. Certifications in healthcare informatics or interoperability preferred.

Created: 2024-11-04