Market Development Manager

Position Summary: Provide sales leadership and business development opportunities for assigned branches/market with emphasis on deposit acquisition, lending, and non-interest income generation for consumer and small business segments. Essential Duties and Responsibilities: Daily breakdown of time expectations: 70% - Sourcing Deposit and Loan - 5.5 hr daily 20% - Processing loans and deposits - 1.5 hr daily 10% - Coaching and Developing Sales Staff - 1 hr daily Maintain updates to the Public Funds Database monthly Maintain updates to the Centers of Influence Database monthly Conduct and/or assign weekly communication meetings with Branch regarding one of the following topics on a rotating basis: customer acquisition, product knowledge, branch goal review, team building activities or other topics as needed Divide and assign quarterly Top Client list to CSR II and CSR III Partner with Commercial Lender for personal and/or business opportunities which includes opening accounts, processing consumer loan requests and attending joint calls as requested Ability to open accounts and process loan requests from origination to closing Handle difficult situations as needed in a professional manner Review and update goal trackers weekly Actively participate in weekly MDM calls and monthly one-on-one coaching sessions Work with other MDM's as needed to encourage a team environment Attend and complete training assignments as assigned Identify and participate in community events monthly Document and attain goals quarterly as assigned Regular and predictable attendance Other duties as assigned Supervisory Responsibilities: X Yes No Work Experience Qualifications: 3 years' experience in a customer service environment establishing customer relationships and producing sales. Requires advanced interpersonal/communication skills to anticipate customer needs, diffuse problem situations, and regularly motivate, influence and lead others to deliver customer service and sales excellence. Education Requirements: College Degree plus 5-7 years in banking/financial services with a strong sales and relationship emphasis, or verifiable combination of education and experience. Masterful in the sales process, leading high producing sales teams, achieving various goals and professional involvement in market/community. Education, training, or verifiable experience in sales required. Licensing or Certification Requirements: Notary required. Required to obtain registration with NMLS

Created: 2024-11-04