Account Manager II

Job Type Full-time Description EDNETICS IS THE TEAM TO JOIN - We provide a CAREER, NOT just a BONUS! Competitive Salary Incentive Program Company Paid Medical, Dental and Vision Insurance for Employee. Company subsidized for dependents. Company Paid Life and Disability Insurance Voluntary Life, Critical Care and Accident Insurance Paid Time Off Paid Company Holidays Employee Assistance Program Onsite Fitness Center / Gym Membership Reimbursement Easy Parking and Excellent Facilities Team Building Activities LAN Parties and Raid Nights The Ednetics Account Manager's responsibilities center on developing long-term relationships with a set of new and existing customers while identifying and developing sales opportunities. Account Managers act as the liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. They must maintain a strong understanding of our product portfolio, services, and business practices to effectively guide customers through the full sales cycle and create a trusted-advisor relationship. Additionally, Account Managers will work closely with and build collaborative relationships with manufacturer partner sales reps. A wide degree of creativity and latitude in job responsibilities is expected. Requirements Essential Duties and Responsibilities Identify and develop sales opportunities in new and existing accounts. Develop and maintain long-term customer relationships as a trusted advisor. Assist customers through in person meetings, e-mail, and phone contact. Develop product and services knowledge to answer customer questions. Create and maintain sales forecasts as well as other key account metrics. Coordinate, write and deliver quotes, RFP responses, and other customer facing documents. Coordinate with other departments for various sales support needs. Team with manufacturer partner sales reps to build pipelines and close deals. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Be present in-office. Home office opportunities may be available up to 20% of the position's schedule with reliable home office internet service. ADA Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance Standards Proactive, self-starter with the ability to build new relationships required. Deadline driven, with ability to prioritize requirements is a must. Detail oriented with strong organizational skills. Resourceful and flexible to job needs. Strong customer service and relationship management skills required. The ability to comprehend and follow detailed instructions and process requirements. Positive, friendly attitude required for success. Sincere customer focus. Supervisory Responsibilities None required. Desired Skills and Abilities Basic knowledge of NetSuite with the ability to manage projects, track time, and work cases. Understanding of the Pre-Sales, Customer Support, and project scope creation processes. A strong working proficiency in the Microsoft Office suite including Outlook, Word, Visio, and Excel. Technical Requirements Familiarity with Cisco Systems products and other Ednetics portfolio preferred. Experience with NetSuite or similar ERP/CRM systems strongly desired. Demonstrated proficiency with Microsoft Office suite and Visio a benefit. Education and Experience Five or more years of experience in the IT industry required. Experience in K-12, higher education, state, and local government technology environments desired. Familiarity with Cisco Systems products and services desired. Strong understanding of state contract vehicles desired. Understanding of the USAC E-Rate program a plus. Certificates, Licenses, and Registrations Cisco, HPE, or other industry certifications desired. Completion of additional industry sales certifications expected as part of job responsibilities. Compensation Structure Account Manager compensation plans are performance-based, consisting of a base salary, commissions, and goal bonuses. Base salary range for this position is $85,000 - $100,000 depending on experience. With the additional sales performance variable commissions and goal bonuses the combined On-Target Earnings are expected to be $150,000 - $180,000 with further upside based on exceeding goal. Language Skills Excellent communication skills, both verbal and written, are fundamental to this role. Notable presentation skills in small and large audience settings required for success. Travel Regional travel at 30-50% overall is expected. About Us Ednetics Inc. is a growing organization with a unique and outstanding corporate culture. Ednetics' people enthusiastically support the technology needs of education and government communities in the Western U.S. Ednetics Inc. is an equal opportunity employer. Salary Description $90,000 - $180,000 annually

Created: 2024-11-04