Administrative Associate - Entry Level

Job description: Autism Spectrum Interventions (ASI) requires an Billing/Administrative Associate who enjoys working in an office setting and plans on working with ASI on a regular basis for years to come. ASI is a rapidly growing clinical office. Preferred applicants will have experience in working in a clinical or professional office and have billing experience. Requirements: High school diploma or GED. Strong verbal and written communication skills. Ability to execute active listening and effective problem-solving skills to deliver exceptional customer service. Ability to work efficiently under pressure and meet tight deadlines, as authorization timelines are critical for patient care. Strong organizational skills Capacity to effectively manage multiple tasks concurrently. Enthusiastic about learning all aspects of the authorization department and exhibits adaptability in transitioning duties as required within the team. Preferred Qualifications: Bilingual in English and Spanish preferred. Previous ABA/mental health administrative experience preferred Primary Responsibilities: Conducting telephone intakes for prospective new clients by conducting comprehensive questionnaires. Collaborating closely with parents to obtain the necessary insurance documentation to initiate services and ensure timely collection of those documents. Verifying insurance coverage and notifying the clients before commencing services. Submit prior authorization requests to insurance companies. Follow up on pending authorizations and provide necessary documentation as requested. Process and enter authorizations in ABA Therapy Software for all funding sources. Communicate with our clinical team, insurance companies, and clients regarding authorization status. Maintain accurate records of all authorizations and related correspondence. Stay updated on changes in insurance policies and guidelines related to prior authorizations. Provide clear, timely, actionable information to both internal operations and clinical executive teams to address staff, family, and organizational issues as they arise. Additional responsibilities may be assigned or adjusted as workload fluctuates Benefits and Compensation: Medical/ Dental/ Vision Insurance for eligible employees Free Telehealth Life Insurance/Long-Term Disability/Short-Term Disability for eligible employees 401k for eligible employees Comfortable work setting Employee Discount Program Supportive management and excellent teamwork environment!

Created: 2024-11-04