Certified Medical Assistant (CMA) - Duke Family ...

At Duke Health, were driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.About Duke Primary CarePursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.Duke Nursing Highlights:Duke University Health System is designated as a Magnet organizationNurses from each hospital are consistently recognized each year as North Carolinas Great 100 Nurses.Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.Duke University Health System has 6000 + registered nursesQuality of Life: Living in the Triangle!Relocation Assistance (based on eligibility)Duke University Health System-Duke Family Medicine -Cary seeks to hire a Certified Medical Assistant who will embrace our mission ofAdvancing Health Together.Department Profile:Duke Family Medicine at Cary is staffed by board-certified family medicine physicians who provide comprehensive routine and sick medical care for all ages, including children, teens, and adults. The clinic offers a range of services such as annual physical exams, preventive care, smoking cessation, and sick visits for various illnesses. Patients can access immunizations, diabetes education, and ongoing management for chronic conditions like allergies, asthma, and high blood pressure, along with womens health services, including gynecological screenings. For younger patients, the clinic ensures holistic health through well-child care, routine checkups, physicals for school and sports, immunizations, and essential hearing, vision, and developmental screenings.Clinic Location and Hours:Open 8am - 5pm Monday to FridayJob Summary:The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical andor nursing staff in the examination and treatment of patients and ensure the clinicoffice runs smoothly.Administrative Duties:Answer telephonesGreet patientsUpdate and file patient medical recordsFill out insurance formsHandle correspondenceSchedule appointmentsArrange for hospital admissionsArrange for laboratory servicesHandle billing and bookkeepingClinical Duties:Assist medical and nursing staff in a variety of tasks including:Taking medical histories and recording vital signsExplaining treatment procedures to patientsPreparing patients for examinations and proceduresAssisting the physician during the examination and proceduresCollect and prepare laboratory specimensPerform basic laboratory tests on the premisesDispose of contaminated supplies Sterilize medical instruments.Promote patientfamily understanding of the educational content and hisher involvement in the plan of care, and document in patient recordPrepare and administer medications as directed by a physicianAuthorize drug refills as directed Telephone prescriptions to a pharmacyDraw bloodPrepare patients for x-rays, tests and proceduresTake electrocardiograms Remove sutures staplesChange sterile and non-sterile dressingsRequired Qualifications at this LevelEducationLevel I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.ExperienceLevel I -- No experience required.Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMARMA) Ladder Program document for Levels II and III.Degrees, Licensure, andor CertificationLevel I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.Knowledge, Skills, and AbilitiesGood customer service skills.Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.Working knowledge of sterile techniques and special procedures that are applicable to work performed.Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.Age specific competencies.Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent informationAbility to establish and maintain effective working relationships with patients and clinic staffTyping skillsMedical terminologyLevels II and III -- Ability to independently seek out resources and work collaborativelyDuke is an Affirmative ActionEqual Opportunity Employer committed to providing employment opportunity without regard to an individuals age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas"”an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical andor mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Created: 2024-11-04