Administrative Assistant II

Job Announcement The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents from diverse ethnic, cultural and economic backgrounds. With more than 100 years of leadership in the field, we are committed to promoting population health, protecting public health and the environment, and ensuring residents' equitable access to health services and information. Provides the day-to-day administrative support for operations in the department, program, or local office. Greets and processes clients; receives incoming telephone calls and responds to inquiries and requests for information. Accurately enters information into appropriate department databases, schedules appointments and processes and distributes mail. Note : The assigned functional areas of the position include general office administration, receptionist/public contact, word processing, finance, and information systems/software. Required Knowledge Skills and Abilities (The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) Knowledge Knowledge of a variety of standard office procedures; Knowledge of specific unit terminology; Knowledge of work done in related departments. Communication Ability to read and comprehend relevant documents. Information Abilities Ability to process and integrate simple data. Interpersonal Abilities Ability to establish and maintain effective working relationships with both external and internal contacts. Word Processing/Typing Basic skills in the use of Microsoft Word. PC Skills Basic skills in the use of applicable Microsoft software. Employment Standards MINIMUM QUALIFICATIONS: Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") . Any combination of education, experience and training equivalent to high school graduation and one year of experience providing administrative support in the assigned functional area(s). CERTIFICATES AND LICENSES REQUIRED: CPR (Required within 60 days) AED (Required within 60 days) NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check, child protective services check, sanction screenings, and driving record check to the satisfaction of the employer. PREFERRED QUALIFICATIONS: At least two or more years of experience providing administrative support in a high-volume health clinic or medical health care setting. Experience with medical billing, database maintenance, filing systems and scheduling. Must have a high level of integrity and discretion in handling confidential information. Excellent customer service skills with the ability to interact in a friendly, service-oriented, and professional manner with internal and external customers. Position requires the candidate to work independently and in a team environment, be proactive, exercise good judgment, and use critical thinking skills. Ideal candidate is highly organized, demonstrates exceptional interpersonal skills and ability to effectively communicate, both orally and in writing. Must have the ability to manage multiple tasks simultaneously. Proficiency in the use of Microsoft Office Suite and other software applications. Experience effectively communication with diverse bilingual/multi-lingual populations. PHYSICAL REQUIREMENTS: Job is generally sedentary in nature, and requires walking, standing, sitting (for long periods of time), and kneeling, reaching, bending, climbing stairs; may be required to lift or carry up to 25 lbs. as required for the position. Uses hands to grasp, handle, or feel. Visual acuity is required to read data on a computer monitor; ability to operate keyboard driven equipment and computer and use of touchscreen; Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. Generally, works in an office environment yet may occasionally be required to perform job duties outside of the typical office setting. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include a practical exercise. The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact for assistance. TTY . EEO/AA/TTY. #LI-CP1

Created: 2024-11-03