Systems Technician *Possible

Job Details Job Location Nespelem - Nespelem, WA Salary Range $25.63 - $26.40 Hourly Description CLOSING DATE: November 8, 2024 POSITION: Systems Technician * Possible Trainee* SALARY: $25.63 - $26.40 REPORTS TO: Systems Services Manager LOCATION: Nespelem, Washington Basic Functions: This is a non exempt position. Under general direction, is responsible for troubleshooting, installing, implementing, administering, and maintaining system and server systems and providing Tier II support. Responsible for supporting the implementation and maintenance of system and server services software and the analysis of system and server performance. Responsible for designing and implementing cabling plant infrastructure to support system and server systems. Assists in disaster recovery planning by executing system and server test plans. Implements network security procedures. Exercises no direct supervision. Qualifications MINIMUM QUALIFICATIONS: Education and Training: High School Diploma or GED and, Experience in Telecommunication, Networks, Computer Science, or IT related fields, managing network projects and experience in working with teams, developing work plans. MCSE Certification preferred Network+ Certification preferred Security+ Certification preferred A+ Certification preferred Must have and maintain Valid Driver License Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Conviction. Knowledge, Skills, and Abilities: Knowledge of quality principles and tools, especially root cause analysis and problem solving. Skill in effectively planning, organizing, controlling and supervising the work of subordinates. Skill in establishing and communicating clear expectations regarding work performance for both the individual and/or team. Skill in a variety of communication methods to present complex issues to diverse audiences. Skill in creating an environment for improving customer satisfaction and promotes an atmosphere that establishes customer satisfaction as a key value in the organization. Skill in utilizing a personal computer and utilizing associated software programs. Knowledge of system environments. Novice knowledge of various switches and routers for use in Private and carrier-based optical WAN and MAN networks across multiple data centers utilizing MPLS and advanced routing protocols including BGP, OSPF, and EIGRP. Novice knowledge of commercial enterprise-level tools and products to provide core network services including: firewalls, IPS/IDS, DNS, DHCP, web security, email security, VPN, and NAC. Novice knowledge of VOIP telephony products. Advanced knowledge of enterprise system monitoring and management tools such as SolarWinds Orion Suite, etc. Novice knowledge of Coaxial, fiber, and copper structured cabling for core, aggregation, distribution, and access layer networks. Novice knowledge of network configuration management. Knowledge of basic to moderately complex hardware and software products. Knowledge of Internet Protocols & Networking understanding Knowledge of computer systems scheduling and report distribution. Skill in problem solving/troubleshooting. Knowledge of basic hardware and software products. Novice knowledge of Microsoft back office, messaging, and core infrastructure Novice knowledge of Active-Synch messaging Novice knowledge of message and file archiving Novice knowledge of server operating systems Novice knowledge of patch management techniques Novice knowledge of X86 Windows and X86 Mac OS/X Novice knowledge of server virtualization technologies including VMWare ESX Novice knowledge of Active Directory, Open Directory, and/or LDAP Novice knowledge of Fiber Channel SAN and NAS storage fundamentals Novice knowledge of TCP/IP Networking Novice knowledge of least-privileged security model Novice knowledge of scripting techniques Novice knowledge of ITIL Release Management and Change Management Novice knowledge of requirements analysis and project management techniques Skills in technical documentation creation including but not limited to SLA's, SOP's, and project plans. Skills in the use of computers, MS office 2003/2007/2010, and associated software within the MS-Windows 7 and XP environment. Knowledge of current organizational hardware and software capabilities. Ability to learn and apply all Tribal and Division processes, policies and procedures. Ability to use mobile and/or PC technology, computer operating systems, network printer configuration and mobile device configuration in Windows and Mac. Ability to establish and maintain effective working relationships with Tribal staff and the general public. Ability to communicate clearly and effectively, both verbally and in writing. Type 40 wpm and pass a standardized grammar test Basic math skills Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing. TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED. If required of this position, you must possess and maintain a valid Washington State driver's license and be eligible for the Tribes' Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment. INFORMATION: Tanya Ives, HR Technician Senior , Confederated Tribes of the Colville Reservation, Human Resources Office, P. O. Box 150, Nespelem, WA 99155, ,

Created: 2024-11-03