General Manager

COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, national brand, committed to providing affordable and accessible equipment-based Pilates to the community. Club Pilates is currently established in 49 states and in 8 other countries. Class formats target a wide range of clients' needs - from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has been recognized in Inc Magazines Inc. 500 and Inc. 5000 List two years in a row as well as Entrepreneur Magazines Franchise 500 two years in a row. For more information, visit POSITION: The ideal General Manager will oversee all studio functionality from Sales to Instructors. REQUIREMENTS: Passion for fitness and movement. 2+ years of retail/service sales or fitness sales experience preferred. Confident in generating personal sales and training Sales Reps in sales, with a strong commitment to success. Strong attention to detail and accuracy. Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training. Highly organized with an ability to prioritize and meet goals. Fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email. Ability to excel in a fast changing, diverse environment. Ability to recognize areas of improvement and make changes using good judgment. Solid writing and grammatical skills. Professional, punctual, reliable and neat. Trustworthy and ability to handle confidential information. Ability to work harmoniously with co-workers, clients and the general public. Proficiency with computers and studio software. DUTIES Organic lead generation including grassroots marketing and social media. Spearhead new membership sales and while retaining existing members. Hire, train, manage, coach, and motivate a top performing team of Sales Representatives. Assist Lead Instructor with hiring and managing instructors, and maintaining class schedule. Independently make decisions related to high level customer service while enforcing policies and procedures. Maintain Club Pilates brand standards and foster a sense of community with customers and employees. Maintain cleanliness and organization of the studio. Ensure all forms, administrative supplies, and studio literature is stocked and visible. Schedule and participate in networking/community events and studio promotions. Any other duties as assigned. COMPENSATION & BENEFITS: Competitive base salary depending on experience Commissions paid on sales Monthly bonus opportunity based on financial performance Health benefits Paid Time Off Free Pilates classes Employee discounts Unlimited growth potential within the company

Created: 2024-11-02