General Manager

Vertex Service Partners (an Alpine Investors company) General Manager Vertex Service Partners is a company focused on acquiring and growing residential home improvement services companies in the United States, with a focus on roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of successful investments in similar industries. Vertex will be an investment out of Alpine's 9th fund, which will have ~$4.0 billion of committed capital. This is an opportunity to be a General Manager at one of Vertex's partner brands. The General Manager will oversee all aspects of a location's day-to-day operations; the person is the "˜sunrise and sunset' for the entire business. The individual will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same. (In addition to full P&L ownership, the General Manager is responsible for capturing a major MSA through organic growth, adding trade lines, and possibly doing tuck in M&A.) The territory for this position will be East of Trenton and only in the New Jersey region. Responsibilities: Full P&L ownership Driving 20%+ organic growth through hiring, training, motivating, and retaining A+ salespeople Build a culture of engaged individuals with total eNPS of 50+ Build a market leading brand through a maniacal focus on customer experience, reviews, and community engagement, achieving 4.8+/5 avg rating on Google and customer NPS of 90+ Ensure financial reporting, software systems, and data is in line with Vertex expectations Manage to 45%+ Gross Margins Regularly communicate and collaborate with the following, but not limited to: Vertex executive leadership team, management teams at partner brands Basic Qualifications: 1-3 years of P&L Management 1-3 years of Sales & Marketing Management 1-3 years of Transformation/Change Management leadership experience and/or project leadership 10+ years of professional experience Preferred Qualifications: Home services industry or military experience What you bring: Key attributes -Unmatched will to win, and desire to win as a team -Ownership mentality Growth mindset -Able to identify opportunities, motivate employees, and create a culture of growth Data-driven decision making -Makes decisions based on the KPIs to achieve optimal outcomes Management experience with servant leader mindset -History of building great teams of A-players with high retention -Enjoys building a team-first mentality Bias for action -History of operating at high pace of play and running through walls to get results Deep respect for blue collar workers What You'll Get: Opportunity to be P&L owner with compelling growth opportunities Competitive salary, equity, & benefits Realistic, clearly communicated expectations Team-wide aligned values and goals This job description is intended to provide a general overview and expectations for this job opportunity. It is not a complete statement of duties, responsibilities, requirements or benefits

Created: 2024-11-02