Landscape Account Manager

Manage daily operations of sites within assigned territory. Responsible for client and employee retention, crew productivity, and workplace safety. Responsibilities : Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs Conduct walkthroughs with client and other company representatives as appropriate Schedule, assign, and direct production teams to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of quality Effectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clients Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees Review and approve timecards for accurate and timely submission to payroll Analyze and understand cost reports and budget variances related to contract projects Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs Collaborate with staff to propose, track, and resolve minor enhancement projects to current clients, including final review and approval before communicating to client Work closely with Project Manager on A/B client communication and expectations, including site information and capital or large-scale projects Meet or exceed annual sales goals Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees. Constantly promote and encourage adherence to company policies and best practices Direct supervision of 2-4 crews Direct team activities, establishing task priorities, labor hour management, scheduling and tracking work assignments, providing guidance, and ensuring availability of resources Problem resolution Recommending potential clients to business development team, based on current relationships Other duties as assigned Qualifications: Bachelor's degree in Business Administration, Landscape Architecture or Horticulture, or at least 3 years related work experience Ability to read, write and comprehend English Ability to speak effectively before employees and clients Bi-lingual English/Spanish strongly preferred, including ability to read, interpret and translate documents and verbal presentations Ability to define problems, collect data, establish facts and draw valid conclusions Ability to interpret a variety of instructions in written, oral, diagram and/or schedule format Strong relationship building and customer relations skills Strong management and leadership skills Experience working the commercial property managers a plus Effective oral and written communication Ability to operate commercial landscape equipment and tools Have a working understanding of irrigation repairs and familiarity with irrigation controller monitoring and adjusting Ability to prioritize multiple tasks and perform well under deadlines Organizational skills Flexibility Basic understanding of Microsoft Excel, Word and Outlook Compensation: $60,000 annually Comprehensive benefits package This description is for informational purposes and not intended to be an all-inclusive list of responsibilities or requirements. BR1 is retained by our clients from across the country to recruit talented and high-potential individuals for a wide-range of positions. We conduct crew level, professional, and executive searches. All positions are permanent direct hire. Our team is committed to providing an excellent candidate experience, and doing whatever we can to help you find your team. Don't see what you're looking for? Tell us a little about yourself and we might be able to help now or in the future. We have clients, contacts, and connections across the country.

Created: 2024-11-02