Server Administrator

Salary : $69,472.00 - $91,000.00 Annually Location : Akron, OH Job Type: Permanent Job Number: 2024-O-61-425 Department: Department of Information Technology Opening Date: 10/28/2024 Closing Date: 11/11/2024 11:59 PM Eastern Definition This is advanced technical work designing and supporting the City's IT storage and server management. An employee in this class participates in the installation, monitoring, maintenance, support, and optimization of all IT infrastructure components. Ensures the stability and integrity of the City's server environment including virtual infrastructure, active directory, and data storage and backups. Works under the general direction of the IT Systems and Infrastructure Manager with considerable opportunity for the use of independent judgment. Work is reviewed for conformance to goals and objectives. Characteristic Work Provides daily system administration for IT infrastructure components to ensure the stable operation of the City's servers and storage systems. Plans, designs, and installs infrastructure components and changes. Designs, installs, administers, and optimizes physical and virtual servers and related components to achieve high performance of the various business applications. Creates and manages virtual machines in VMware. Provides operational engineering support to enterprise-level physical and virtual servers. Sets up and administers service accounts. Maintains system documentation. Installs system-wide software and allocates mass storage space. Proactively monitors event logs for changes or errors and takes appropriate actions to resolve issues. Creates custom alerts for storage, memory or CPU utilization. Collaborates with other IT team members, users and vendors to identify and resolve problems. Prepares test and after action reports. Evaluates vendor products and makes recommendations to purchase hardware and software. Participates in developing and enforcing IT policies and procedures related to security and the use of computing resources. Provides level III technical support for networking, systems administration and complex software issues. Assists with security patches, firmware upgrades, and documentation of infrastructure modifications. Builds and manages Windows Servers. Implements, manages and tests disaster recovery processes and business continuity procedures. Schedules routine maintenance and hardware installations to minimize failure, down time and provide disaster prevention. Initiates and participates in the evaluation and recommendation of network hardware, equipment, tools, and software. Provides advanced technical direction to service desk staff. Provides 24/7 on call support during non-business hours as needed. Responsible for the handling of sensitive and confidential information. Maintains vendor relationships with IT vendors. Maintains professional competency and keeps current with technological advances and developments. Drives to train personnel in the proper use of hardware and software. Performs related work as required. Minimum Qualifications Graduation from an accredited college or university with a baccalaureate degree in computer science or related field and a minimum of three years of paid experience in IT systems administration. The college requirement may be substituted on a year-for-year basis with related training and paid experience. Possession of a valid State of Ohio driver's license. Considerable knowledge of IT infrastructure, server management, and virtualization. Considerable knowledge of the methods and practices used in virtualization and server management. Knowledge of MS Windows Server, Distributed File System (DFS), and MS-SQL Server, and Active Directory. Considerable knowledge of IT systems analysis and design. Knowledge of user needs assessment procedures and techniques. Knowledge of customer service procedures and techniques. Skill in analyzing needs and in detecting, defining and resolving problems. Skill in analyzing and troubleshooting operating platform/connectivity problems. Ability to configure virtualized servers, software, virtualized desktops, and peripheral equipment. Ability to translate technical terminology into terms understandable to users. Ability to apply security concepts while designing and maintaining virtual machines, server structures, and data integrity. Ability to establish and maintain working relations with persons at all levels of the public and private sectors. Ability to work on call and as needed to support 24/7 operations. Ability to complete system evaluations and perform support services. Ability to safety operate a motor vehicle. List of essential job functions available upon request. Competitive Examination Process This is a classified position. The selection process will consist of an assessment interview with credit for education and experience. Candidates must pass the assessment interview in order to receive credit for education and experience. TEST WEIGHTS: Assessment Interview 70%, Education 20%, Experience 10%. Candidates must meet the qualifications and requirements listed in the announcement at the time of examination and at the time of appointment. NOTE: The assessment interview may be suspended if shown to be impractical because of an insufficient number of qualified candidates. The candidates will then be ranked in a standard manner based on 70% for qualifying, 20% for education, and 10% for experience. RESIDENCY: Candidates who have been resident citizens within the corporate limits of the City of Akron for at least one year immediately prior to the examination and who continue to reside within the corporate limits of the City of Akron throughout the remainder of the selection process will have 5 points added to their passing grades. VETERANS: A veteran of the Armed Forces of the United States, honorably discharged from active duty, desiring a bonus of 5 points added to his/her passing grade, must submit proof of discharge in the form of a DD-214 with application. DRIVER'S LICENSE: An applicant having a valid driver's license from another state will be accepted conditionally provided that, if selected, an Ohio Driver's License must be obtained prior to appointment. Candidates having six or more points on their driving record at the time of appointment will be disqualified from further consideration. NOTE: YOU ARE RESPONSIBLE FOR CHECKING YOUR APPLICATION STATUS THROUGHOUT THE STEPS IN THE SELECTION PROCESS BY VIEWING YOUR ACCOUNT. IF YOU HAVE ANY QUESTIONS OR ARE UNABLE TO CHECK YOUR STATUS ON LINE, YOU MAY CALL THE DEPARTMENT OF HUMAN RESOURCES AT . Email correspondence generated from our system will be sent from . To ensure you receive important communication from our office, be sure to make this address a safe sender. EQUAL OPPORTUNITY EMPLOYER The City of Akron is committed to fostering a diverse and inclusive workforce, which includes building an environment that respects the individual, promotes innovation and offers opportunities for all employees to develop to their full potential. A diverse workforce helps the City realize its full potential. The City benefits from the creativity and innovation that results when people with different experiences, perspectives, and cultural backgrounds work together. In compliance with Title VII of the Civil Rights Act of 1964 (Title VII), the Americans with Disabilities Act (ADA), the Fair Labor Standards Act (FLSA), and the National Labor Relations Act (NLRA), the City is committed to providing equal employment opportunities for all individuals regardless of race, color, ancestry, national origin, language, religion, citizenship status, sex, age, marital status, sexual preference or orientation, gender identity/expression, military/veteran status, disability, genetic information, membership in a collective bargaining unit, status with regard to public assistance, or political affiliation. The City adheres to these policies in both our hiring and employment practices. Applicants are required to meet the minimum qualifications for the position with or without an accommodation. If you are a qualified applicant with a disability, please notify the Department of Human Resources at least one week prior to testing if requesting a reasonable accommodation for the testing process. The City of Akron is committed to protecting the safety, health and well-being of all employees in our workplace and providing the community with the highest quality municipal services possible. Alcohol, marijuana, and drug abuse in the workplace pose a significant threat to these goals. In furtherance of its goal to maintain a drug and alcohol-free workplace, the City conducts pre-employment drug screening for illegal drugs, marijuana, and the illegal, unauthorized use, or intentional misuse of prescription drugs. Any candidate who tests positive for marijuana or the illegal use of drugs will not be hired. City of Akron permanent, full-time employees and their eligible dependents are covered by a comprehensive health plan including emergency accident care, inpatient hospitalization, surgical, diagnostic services, outpatient services, prescription drug coverage, dental, vision and life insurance. Paid time off benefits may include paid vacation, paid holidays, sick leave or paid leave. All non-safety force employees are members of the Ohio Public Employees Retirement System (OPERS). For additional information regarding benefits, contact the Employee Benefits Division at . 01 Did you graduate from an accredited college or university with a baccalaureate degree in computer science or a related field ? If yes, you must provide a copy of an official transcript to assist in determining your eligibility. Yes No 02 Do you possess a valid driver's license? Yes No 03 List your driver's license number and the issuing state: 04 Do you currently have six or more points on your driver's license? Yes No 05 Is your driver's license currently suspended? Yes No 06 For the purpose of verifying my eligibility for positions requiring a valid driver's license, I authorize the City of Akron to obtain a consumer report from OPENonline to investigate my driving history for traffic violations and suspensions. I understand that I have a right to request disclosure of this consumer report under the Fair Credit Reporting Act.To print out a summary of your rights under the Fair Credit Reporting Act go to: Copies of the summary are also available from the City of Akron Department of Human Resources at . I consent I do not consent (I understand that I will not be considered for positions requiring a valid State of Ohio driver's license) Required Question

Created: 2024-11-01