Sr. Business Manager - Global Workplace Services ...

Center 3 (19075), United States of America, McLean, VirginiaSr. Business Manager - Global Workplace Services Workplace AnalyticsIn Global Workplace Services (GWS), the Workplace Analytics Team uses data and technology to make magic happen with dashboards and spreadsheets, illuminating what's actually happening in our spaces to deliver a safe and best in class associate and customer experience both today and in the future. You'll partner with clients across GWS,as well as the Retail Bank,to help solve business problems and monitoroptimize Capital One's real estate footprint (which includes offices, branches, and cafes) and support our Security Operations.This Sr. Business Manager will help design, build, andor deliver ML models and components that solve real-world business problems while working in collaboration with the Product and Data Science teams in Tech and other organizations.You will collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications. You will also develop our Machine Learning and Automation roadmap for GWS through partnership with our service line leaders.You will develop and maintain the machine learning models which form the heart of our business. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions.Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behaviorBusiness ownership: Have an ownership mindset including strategic planning with a 1-6 month horizonLeadership: Manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital OneProduct: Partner with Product Managers, Design and Engineering to build the best products for both Capital One and its partnersCredit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit and Fraud trends to historical behavior and testing hypotheses using rigorous monitoring and analysisExecution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrentlyPartnership: Work closely with colleagues across Capital One including: Tech, Product, Design and others to drive improvement in quality, volume, service, and profitabilityStrong business judgment, leadership and integrity: Heshe should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to businessSolid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Heshe should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver resultsStrong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skillsClear results orientation: display an intense focus on achieving both short and long term goals. Heshe should be able to drive and execute an agenda in an uncertain and fluid environmentBasic Qualifications: Bachelor's DegreeAt least 2 years of experience in quantitative analysisAt least 2 years of experience in qualitative analysisAt least 1 year of experience in people managementAt least 1 year of experience in project managementPreferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering5+ years of experience in quantitative analysis5+ years of experience in qualitative analysis2+ years of experience in people management2+ years of experience in product development2+ years of experience in financial modeling2+ years of experience in economic forecasting2+ years of experience in project managementCapital One will consider sponsoring a new qualified applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please.Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Created: 2024-11-01