Sales Coordinator

Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team! Sales Coordinators are responsible for reporting internal sales data. This role is instrumental in providing productive communication with the inside and outside sales staff and uses problem solving skills on a daily basis to resolve internal or external customer inquiries. Responsibilities of Position: Perform work as an Administrative Assistant to the Market Sales Manager. Complete and distribute the monthly Sales Actual Report within 10 days of month end. Complete periodic reports for sales incentive program within 15 days of period end. Log billable activity for municipalities and/or other customers and mail invoices within 15 days of the month end. Audit the accuracy, execution, and scanning/processing of all contracts in the market. Review and process cancellations. Maintain cancellation tracker logs. Manage other episodic and manual billing activity, as needed. Provide inside sales support to all market representatives, as needed. Retrieve and distribute resolutions on Operational or Credit/Collections referrals or disputes. Maintain complete and accurate customer files. Occasionally will perform work as a back-up to the Inside Sales Representative in approving sales orders, as directed. Assist in direct mail/marketing activity. Assist in resolutions on Operational or Credit/Collections disputes, as needed. Perform paper-flow and administrative training to new sales employees, as directed. Process and cancel all cut off commercial customers on monthly basis. Assist the sales team to ensure timely monthly reporting. Procurement of sales supplies and forms. Other duties as assigned. Skills & Abilities Needed for Position: Computer proficiency in Windows and Microsoft applications; AS400, a plus. General knowledge of office functions. Excellent verbal & written communication skills. Must be organized and detail oriented with the ability to multi-task. Possess proven analytical/problem solving solutions for the customer and the company. Must possess excellent customer service and data entry skills. Must work efficiently and effectively, both independently and as a team. Able to meet deadlines and complete assignments within stated time frames. Be able to present and maintain a professional appearance and demeanor at all times. Physical Requirements in a Regular workday: Frequently lifting/carrying/pushing/pulling a max of 10lbs. Occasionally working outside in changing temperature, wet/humid conditions. Frequently sitting/standing/walking in office environment. Additional Working Conditions/Aspects: Ability to travel between offices, as required. Ability to work overtime, weekends and/or holidays. Legally eligible to work in the United States. Valid driver's license (if applicable). Must successfully complete pre-employment testing. Must be able to read and speak the English language. This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company. Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2024-11-01