IT Intern

The Susquehanna River Basin Commission (SRBC), an interstate water resources management agency, seeks a part-time (12-18hrs/per week) intern to assist to assist in day-to-day IT operations, including helpdesk support based out of its Harrisburg office. This is a paid ($18.00/hour), temporary position without benefits. This position reports to the Manager of Information Technology. Responsibilities: Provide technical support to end-users regarding hardware, software, and network-related issues. Assist in the installation, configuration, and maintenance of computer systems, software, and peripherals. Troubleshoot and resolve technical problems reported by users through helpdesk tickets or direct communication. Perform routine maintenance tasks, such as system updates, backups, and antivirus scans. Assist in the setup and support of audio-visual equipment for meetings and presentations. Collaborate with IT team members to identify opportunities for process improvements and efficiency gains. Participate in IT projects, including system upgrades, migrations, and deployments. Adhere to IT policies, procedures, and security protocols to safeguard company data and infrastructure. Education and Skills : The ideal candidate will have base-level knowledge in IT/Application support and be enrolled in an undergraduate degree program in computer science or related field. Have strong analytical and problem-solving skills. Ability to work well in a team environment. High level of motivation and attention to detail A cover letter with salary expectations and a resume emphasizing relevant experience are required and must be submitted by November 25th, 2024. SRBC is an equal opportunity employer. Visit our .

Created: 2024-11-02