Quality Assurance Manager

Plans, coordinates, and directs quality assurance program designed to ensure quality production of products consistent with established standards such as AS9100 ISO 9001 ISO1400.This position has been identified as a key position with specific responsibilities, input, support and alignment with Click Bond's Quality & Environmental Management System (QEMS). The QEMS is the overall framework for the company's policies and operations.ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the followingFormulates and maintains quality assurance objectives complementary to corporate policies and goalsInterpret and convey quality assurance philosophy to key personnel in organizationPerforms quality engineering reviews of design and purchasing documentation for compliance with stated requirements, including review of vendor quality manuals and company quality recordsApplies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changesIn concert with management decides whether to accept a product or continue business with a vendor based on a review by quality assurance engineersReviews all data obtained during all quality assurance activities to ensure consistency with company policies and proceduresDevelops and validates new approaches to solve problems identified during quality assurance activitiesKeeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve conditionsPrepares and presents technical and program information to the management teamDirects technical and administrative workers engaged in quality assurance activities including but not limited toReviewingapproving PO's for materialsReceiving metal, reviewing certs, quality labelsReviewingapproving customer PO'sProgramming tensile tester and software analysisManagement review meeting package requirementsStamp agreement claritySupplier auditsRequisitions, Engineering change requests, NCR's, CARS & Escapes managementProduct validationsSafety meetingsContacts for equipment, calibrations, etcInternal auditsManagers the QEMS documentation and release structureMaintains a working knowledge of government and industry quality assurance codes and standardsPlays an active role with quality management teams within the organization. Leads and Administers Internal Quality Audits in compliance with AS9100 and ISO14001Designs and implements manufacturing and quality assurance training programs in order to further quality initiatives. Training projects will be delivered to both key manufacturing and quality personnelInvestigates and implements corrections as required and replies to customer complaints regarding quality issuesReport immediately all suspicious and hazardous conditions to a supervisorUnderstand and observe all safety guidelines and assure quality and safety by complying with all appropriate Click Bond policies and proceduresAssist in maintaining clean, orderly, and hazard-free work areasAble to work with minimal supervision, be a self-starter and be detail orientedOther duties as may be assignedQUALIFICATIONS: To perform this job successfully, an individual must be able to demonstrate the following competenciesAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsAbility to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicAbility to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutationsAbility to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysisAbility to define problems, collect data, establish facts, and draw valid conclusionsAbility to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variablesAbility to write and read EnglishEDUCATION ANDOR EXPERIENCEBachelor's degree (B.A. or B.S.) from an accredited College or universityMinimum ten years related experience andor training in the same or related industryMinimum five years supervisory experienceSUPERVISORY RESPONSIBILITIESManages subordinatesSupervise multiple employees in the Quality Assurance DepartmentResponsible for the overall direction, coordination, and evaluation of these unitsInclude implementation and application of Click Bond policies and applicable Federal, State and local lawsInterviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problemsPHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsThe work is primarily sedentary, although there may be occasionally walking, standing, bending, use hands to finger, handle, or feel, reach with hands and arms and carrying of items, such as paper or books, weighing less than 10 poundsSpecific vision abilities required by this job include close vision, and depth perceptionRegularly required to sit or stand for the length of shift, bend and reach.PERSONAL PROTECTIVE EQUIPMENTWork is primarily performed in a standard office environment. If in manufacturing areas, requires protective eyewear andor hearing protectionWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWork primarily performed in a standard office environmentWhile performing the duties of this job, the employee is occasionally exposed to moving mechanical partsOccasionally exposed to fumes or airborne particles, toxic or caustic chemicalsNoise level in the work environment is usually moderateWork requires the observance of fire regulations and safe work practicesCLICK BOND WAY - KEY ATTRIBUTESCommunicates respectfully to all team members, vendors, and visitorsModels a positive attitudeActively listens to others and supports the team environmentAsks questions and learns from mistakesExecutes tasks with minimal errors in a timely and efficient mannerAttendance is consistent and meets or exceeds company standardsClick Bond is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information or any other protected classification.Click Bond complies with federal and state disability laws. Click Bond will provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Nancy Rodriguez, Director, People Operations at 775.885.8000 ext. 1245 or email:

Created: 2024-11-01