Systems Administrator II

At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands.TITLE: Systems Administrator IIEMPLOYMENT TYPEDURATION: Direct Hire COMPENSATION: Hourly role: $35 - $45hour--Salary Range: $72,800-93,600LOCATION DETAILS: This position will provide support for the East Bay Area.5 days a week onsite; 3 days in Richmond office, 2 days per week in San Leandro office.ABOUT THE ROLE: SUMMARY:Reporting to the Senior IT Infrastructure Supervisor, the Systems Administrator II is responsible for maintaining and planning for the future growth and expansion of our server and system infrastructure, including recommending changes, and managing and implementing server and system security measures. This is a great opportunity to be part of a dynamic, challenging, and always evolving hands-on technology environment. Information Technology (IT) is responsible for the full lifecycle of infrastructure and platform services supporting our client. IT is required to support end-user functions, desktop and laptop platforms, voice, mobility as well as server and network infrastructure. The IT department's commitment is to maintain a robust, highly available and cost-effective platform that allows the business to be agile in response to market opportunities. This position is also responsible for reporting and escalating any issues to their manager. This position is an individual contributor position. This position may participate in weekly team training.ESSENTIAL DUTIES AND RESPONSIBILITIES:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.IT: Provide Technical support and leadership, including maintaining industry best-practice standards for workstation, server, and application support while delivering quality customer service. Support escalation for junior team members. Provides general desktop support, release coordination, imagingre-imaging computers, and company mobile phone deployments. Perform the design, analysis, implementation, modification, testing, proactive maintenance, and upgrades of hardware and business applications at both on-site and remote locations. Maintain an inventory of all equipment, hardware, software and supplies. Responsible for managing system performance, security, anti-virus, intrusion, web usagemonitoring, design, and acquisition of computers and connected devices. Produce useful system documentation and change management reports. Monitor infrastructure and components, including all servers and workstations, and recommend and implement improvements to availability, performance and security. Implement standard configurations for deployment of workstations, servers, and network components and client software. Utilize scripts for efficient deployment. Recommend, schedule, test, and validate deployment of patches, security updates, and other upgrades to servers, workstations, and network components. Monitor providers websites to ensure patches are tested and applied in a timely fashion. Supervise on-site vendors. Provides one-on-one assistance to employeesend-users by chat, phone, email, remote access, andor in-person. Installs, upgrades, configures, and maintains hardware, software, and peripherals.a. Excellent customer service skills. Able to build good relationships with and relate well to end users.b. Extensive experience performing root cause analysis.c. Basic understanding of project management principles.d. Strong troubleshootingproblem solvingresolution skills and demonstrated resourcefulness.e. Good writing skills are extremely important to prepare reports, documentation, and communicate in written form to clientsusersvendorsf. Must be able to reliably follow documented procedures.g. Flexibility and high performance in a team environment.h. Ability to work under pressure under deadlines of short term objectives while not losing sight of long term goals.i. Excellent data entry skills, familiarity with Microsoft Office, ability to use standard office equipment, good communication skills, and attention to detail.j. Project and team managementleadership skills and experience. Proven ability to work effectively in a team environment with associates. Capability of effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.EDUCATION andor EXPERIENCE: BABS degree or equivalent training in IT, computer science, computer engineering or other related fields. IT certifications such as MCSA, Server+, A+, CCNA. Minimum of 3 years of proven experience working in an IT system administrator role and managing iOSAndroid mobile devices, Windows servers, software, and hardware in environments with 500+ employees. Working knowledge of PowerShell, virtualization, cloud service providers, Microsoft 365, and hosting. Solid understanding of enterprise Active Directory, Group Policy, Remote Desktop, Single Sign-On, SQL Server, IIS, and WSUS deployments. Proficiency using an Incident ManagementTicketing System. Proficiency in and knowledge of Microsoft Windows, MDM, AppleiOS, and Android products. Familiarity with enterprise applications (ERP, CRM, etc.) including Great Plains. Ability to support custom and highly-configured applications. In-depth knowledge of networking, software and hardware involved in LANWAN operations. Ability to administer control measures for backups, cybersecurity, antivirus and antispam.TRAVEL:10% travel to various other offices in the San Jose area. Occasional travel to Southern California for training and support. A valid driver's license is required for this position.If you are interested in this ,please send me updated resume. For other opportunities available at Akkodis go to If you have questions about the position, please contact Dana More at 'Equal Opportunity EmployerVeteransDisabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a clientTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction record

Created: 2024-11-01