Fleet Maintenance Diagnostic Support Specialist

As a Field Trainer, Support Specialist for A. Duie Pyle, you will be required to travel throughout our Fleet Maintenance Facilities, located in the Northeast, and perform hands on, remote and guided diagnostic training to help support our shops excel.A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer's needs.Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.Position Summary: As a Field Trainer, Support Specialist you will be required to travel throughout our Fleet Maintenance Facilities, located in the Northeast, and perform hands on, remote and guided diagnostic training to help support our shops excel. Additionally, you will be tasked with providing training on all facets of equipment, administration duties, new hires employee training and supporting the technician team with complex diagnostic repairs.The responsibilities of the position include, but are not limited to:Travelling to outlying Fleet Maintenance Facilities providing maintenance support and required trainingConducting and surveying training sessions to ensure material retention needs are metCreating metrics to measure how the training is retained, utilized and the impact of itProviding New Hire training on policies, procedures and fleet maintenance softwareReviewing daily OOS for complex issues and provides technical assistanceReviewing monthly progress on all apprentices and performs final skills test prior to graduationAssisting with shop vacancies, perform special assignments and provides operations supportsTo be qualified for this position, you must possess the following: Strong knowledge of class 8 tractor and trailer maintenance and DOTOSHA guidelinesMust have 5 plus years of maintenance experience in a fleet maintenance environmentMust have a compliment of tools required to perform most Class 8 repairsStrong computer skills and proficient in: heavy-duty diagnostic software, Microsoft Word, Excel and Outlook70% travel time on the road visiting various shopsStrong written and oral communication skillsCDLState Inspection a plusWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Created: 2024-11-02