Store Manager

POSITION SUMMARYThe Store Manager will manage the Leads and Associates in daily store operations. Your purpose is to provide leadership in all processes and operations and be the example of superior customer service. You will be in charge of the location and the team working there. You must represent BYLT Basics' mindset and be a true ambassador of the brand.Store Location: 100 Oakbrook Center, Oak Brook, IL 60523ESSENTIAL DUTIES AND RESPONSIBILITIESGuide and manage the daily operational tasks of the storeInventory ManagementTrack inventory levels, shrink and communicate needsWrite and manage employee schedulesCommunicate employee schedules in a timely mannerDesign a daily & monthly schedule efficient workflow scheduleCollaborate with other store managers and Head of Retail on establishing defined Standard Operating Procedures (SOP) for all of Retail DepartmentDisciplinary Actions for employeesAssist customers with their shopping needs and transactionsHandle all customer escalationsTend to merchandising tasks via plan-o-gramCommunicate with HQ LeadershipPerform proper receiving and stocking proceduresOversee and reconcile cash register drawersPrepare deposits and order change from the bankEnsure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review ScheduleMaintain a safe, clean, and pleasing environment for customers and associatesPREFERRED EXPERIENCESKILLS:Previous retail and supervisor experienceExcellent communicator with the ability to utilize technology effectively an engage with customers and your team to meet goalsAble to handle customer interactions and potential issuesconcerns courteously and professionallyUse basic information-gathering skills to solve problemsAbility to learn procedural knowledge acquired through on-the-job trainingSet sales goalsAbility to motivate a teamBYLT product knowledgeFast-paced energy levelDependabilityPHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift andor move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship. BYLT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any time without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Created: 2024-11-01