Commercial Collections Manager

Our client is an established collection agency looking for an experienced Commercial Collection Manager with collection agency experience.This is an excellent growth opportunity providing good worklife balance for a motivated Collection Manager. Competitive base salary plus bonus plan. Good technology, stable and well capitalized company with solid client list.Responsibilities of Collection Manager include:Coach collectors regarding collections policies and procedures.Assist collectors with difficult calls.Ensure compliance with FDCPA, TCPA, FCRA and other government regulations and company policies.Monitor performance metrics.Provide leadership in quality and process improvement initiatives.Assist hiring, training and overall operation of the collection agency.Requirements:Minimum 2-3 years recent experience managing at a collection agency or collection law firm. Must have b2b collections experience.Hands-on with ability to mentor new hires and existing collections staff.Strong on collection strategy and tactics including mid and large balance portfolios.Able to manage portfolios to hit targeted liquidation rates.Analytic abilities including working knowledge of Excel.#collections #recruiting #jobs #hiring

Created: 2024-11-01