Customer Service Representative

LaSalle Network has partnered with a well-known company in the Deerfield area. They are seeking a professional and friendly Customer Service Representative to join their team. As the first point of contact for visitors and callers, this team member, plays a crucial role in creating a positive and welcoming impression for the company. This opportunity is 100% onsite in Lincolnshire, IL. Customer Service Representative Responsibilities:Research andor tracking of an orderContacting vendors for pricing, order status and tracking Expediting a pick on an order or any other distribution requestEstimated delivery dates or lead times on productsUpdates and status of repair ordersBuilding solid relationships with other internal departments and vendorsEvaluation of current processes for improvement and work on recommendations with managementWorking as a team to manage daily workflowHandling escalated customer issues when necessaryAnswering emails and incoming calls from internal customers as needed Customer Service Representative Requirements:High School Diploma or equivalent2+ years of Customer Service ExperienceProficient in Microsoft Office applicationsExcellent verbal and written communication skills with the ability to effectively interact with all stakeholdersExcellent organizational and creative problem-solving skillsExcellent typing and data entry skillsDemonstrated resourcefulness with critical attention to detailHistory of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlinesDemonstrated ability to quickly learn new systems and processes and put them into practical use If you feel that you meet the qualifications and requirements for the Customer Service Representative position, please apply today! Thank you, Emily Schacht Team Lead LaSalle Network LaSalle Network is an Equal Opportunity Employer mfdv.LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: LNVPJK

Created: 2024-11-02