Account Executive

PLEASE READ BEFORE APPLYING. This is an HOURLY POSITION! This is also an entry level position and you need to have flexibility to work nights and weekends. Also the pay will range between $22hour to $27hour based on experience and knowledge. Ideal candidates would have at least 2 years experience.ResponsibilitiesYou are front facing clients and you are responsible for client communication, success and failure of requests. You must be ready to deal with clients at any moment which means answering a call, message or email during your shift. Successful candidates must be detail orientated and committed to supporting the team in delivery quality service to clients. Candidate must be flexible and have a "do whatever it takes" mentality in the approach to work. This is an hourly position and the schedules can change from week to week including covering nights and weekends. You will be expected to be available when needed.ResponsibilitiesMake reservations for restaurants, nightclubs, hotels, flights, private jets, yachts, transportation, and double confirming the bookings are done correctlyMake sure tickets are entered correctly, and closedIf an admin is making a ticket or reservation for a client, 100% of the responsibility falls on you to make sure it's done properlyBuild direct relationships with clients and vendorsCreate a monthly newsletter covering NY, LA, Miami, London restaurants and hotel openings as well as upcoming eventsResponsible for hitting sales goalsVisiting restaurants on a weekly basisKey DutiesProviding excellent customer service to our clients over the phone and in personCheck that all emails are read, and all tickets are properly entered into the CRMConducting research and putting together proposalsLiaising with suppliers on behalf of clientsMaintaining an accurate log of client data in CRMCreating CRM Tickets for clients requestsSend out reservation reminders via Zingle and emailsDouble confirming all reservations and making sure inclusions, notes, deserts and other perks are given to our clients for their reservation.Requesting Folios from Hotels and Nets from vendorsUpdating CRM and Database with new vendors and client informationOutreach to new vendorsUpdate Excel databases (Master Contacts, Events, Hotels) (when necessary)Review any outstanding financial tickets in CRM to be followed up with Lifestyle Team & Mark for invoicing & paymentTravel might be required for events, and hotel experiencesCreating content during site visits for our social media teamSchedule does require flexibility and on call at all timesSchedule 1 - Wednesday - Sunday 3pm - MidnightSchedule 2 - Wednesday - Sunday 9am - 6 pm

Created: 2024-11-01