Return Analyst

Job Title: Return Planner.CORE ROLES & RESPONSIBILITIES[Primary R&Rs]50% Load Planning & RA ManagementContacting customers and scheduling pick-upsCreating return load and BOL in TMSMonitoring pick-upsMonitoring aging RA'sSupport LG with returns related requests20% Customer & Carrier SupportProvide updates on status of returnsResolve issues pertaining to load and returnProvide data and analysis on past returnsSupport Order Management and LG' request[Secondary R&Rs]20% AR SupportProvide research pertaining to unresolved andor any returnsRequestObtainProvide PODs from carrierInitiate communication with carriersUse LG System to support such as GERPSales Portal and TMS10% General InquiriesAd-hoc tasksPulling dataTeam supportREQUIREMENTSEducation: Bachelor DegreeStrong proficiency in ExcelData (VLOOKUP, PIVOT TABLE, FORMULA) to clean, sort, and organize large sets of data and run analysis for key insightsDetail oriented w diligent mindset, efficient, time managementAt least 1 year of experience in logistics (Returnreverse logistics) is a plusJob Type: RegularJob Location: Englewood Cliffs, NJ 07632Business Hours: Mon-Fri 08:00 AM to 5:00 PM

Created: 2024-11-01