Program Manager

RiseWell Community Services is looking for a full-time Program Manager for our Barbara Faron Residence, an Affordable Supportive Housing development in Far Rockaway, Queens. This individual is responsible for the day-to-day operations of our BFR residence, serving individuals in recovery from mental illness andor substance this position, you will be providing opportunities for formerly-homeless individuals and those with special needs to improve their health, quality of life, and helping maintain community living for as long as possible.Our Program Manager should be a dynamic and proactive individual who excels independently but also as a collaborative team member. You will be responsible for hiring, training, supervision, and evaluation of staff, while developing services and activities based on the residents' needs. You will provide oversight on your program and ensure quality service. Ideally, you are a self-starter with a commitment to making a meaningful impact.The world does not run out of people to help...and we need people like YOU to help us make a positive change in the community!QUALIFICATIONS:Master's or Bachelor's Degree in Human Services or related fieldExperience working with individuals who are homeless, in recovery from mental illness, andor substance abuseSupervisory experience requiredResidential service experience preferredFingerprinting, criminal record check, approval from NYS Office of Mental HealthStrong interpersonal skillsStrong supervisory skillsEffective written and verbal communication skillsAbility to travel throughout Long Island and NYCCORE & ESSENTIAL RESPONSIBILITY:Hire, train, supervise and evaluate program staffDevelop services and activities based on residents' needs to assist them to maintain tenure in the communityProvide direct supervision of staff at least twice per monthProvide oversight of residents' records including but not limited to progress notes and support plans, minimum quarterlyMonitor the development and implementation of support plans with collateral service providers, staff, and residentsCoordinate residents' admission and discharge processesEnsure maintenance of occupancy rates, rent collection, billing, etc.Oversee financial issues for residents including annual income verifications and rental stipendsProvide supportive counseling and appropriate behavioral intervention with residentsOversee maintenance issues in conjunction with facilities management and the maintenance departmentFacilitate weekly staff meetings and trainings with documentationActively participate in weekly occupancy meetings, monthly high risk meetings, and quarterly high risk committee meetingsComplete program reports as requiredEnsure programs and services are delivered with a harm reduction, person centered approachRemain current on changing developments in individual field of expertiseSALARY: $60,000.00-$70,000.00 Annually, BOEAt RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff!BENEFITS INCLUDE:Comprehensive MedicalDentalVisionRetirement 401K Savings Plan with Employer MatchGenerous Paid Time Off for Full-time and Eligible Part-Time Employees13 paid Holidays for Full-time and Eligible Part-Time EmployeesLong and Short Term DisabilityLife InsuranceEmployee Assistance ProgramCALM App SubscriptionFlexible Work SchedulesCareer Growth & Promotional OpportunitiesComprehensive Paid TrainingSupplemental Accident, Illness and Hospitalization InsuranceSupplemental Pet InsuranceEncouragement for Educational Professional AdvancementEmployee Perks & Discounts on Broadway shows, theme parks, and other attractionsEligibility for FederalPublic Loan ForgivenessEQUAL OPPORTUNITY EMPLOYER:RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.ABOUT US:Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children's care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan.RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk childrenFor more information about RiseWell Community Services, please visit

Created: 2024-11-02